Regulatory Alerts2025-01-01
Consultation Paper No 4 of 2025 - Proposed Consumer Protection Regime
The Abu Dhabi Global Market Registration Authority proposes new Consumer Protection Regulations to govern the offering of non-financial retail products and services to consumers within its jurisdiction. The draft rules impose strict obligations on Category C license holders regarding product labeling, advertising accuracy, warranty provisions, and handling of defective goods or services. Enforcement mechanisms include a dedicated complaints channel, the Registrar's power to issue determinations and impose penalties, and judicial avenues for consumer compensation.
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