2020-06-29

FSCA Discussion Document on Ensuring Appropriate Financial Consumer Education Initiatives

The Financial Sector Conduct Authority (FSCA) has published a discussion document proposing new conduct standards to ensure that financial institutions provide appropriate and effective consumer education initiatives. The proposals mandate that financial institutions implement robust governance, monitoring, and evaluation processes for these initiatives while reporting key performance metrics to the regulator. Stakeholders are invited to submit written feedback on the feasibility and appropriateness of these interventions by 31 August 2020 to support the FSCA’s consumer education mandate and improve national financial literacy strategies.

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South Africa

Financial Sector Conduct Authority

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