2018-01-01
Issued by the Registrar of Financial Institutions under the Financial Services Act, this Directive mandates minimum disclosure requirements for all credit products to ensure fair consumer treatment and informed decision-making. Lending institutions must provide plain-language Key Facts Statements detailing loan terms, total costs, interest rates, and consumer rights, including a ten-day cooling-off period and penalty-free early repayment. The Directive establishes board-level compliance obligations, standardized disclosure formats, and substantial monetary and administrative penalties for non-compliance.