Regulatory Alerts2024-01-01
Circular No. 30: Periodic Quality Assessment of E-SADAD National Bill Payment Services (2024)
The Palestine Monetary Authority, through the Palestinian Payment Services Company, mandates quarterly internal quality assessments for all E-SADAD bill payment services provided by member banks and PSPs. Members must evaluate compliance across critical operational areas—including channel availability, OTP security, biller list updates via API, and reconciliation processes—and submit completed assessment reports to Support@ppsc.ps within five working days of each quarter. Any identified non-compliance issues require immediate corrective actions and specialist review, with ad-hoc assessments available upon regulatory request to ensure continuous service standards.
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