2024-03-28
The Securities Commission issued revised Guidelines on Conduct for Capital Market Intermediaries on 29 March 2024 to mandate a corporate culture focused on delivering specific client outcomes. The amendments introduce new requirements for board oversight, the treatment of vulnerable clients, the provision of personal advice, and the operation of online platforms. Additionally, the document clarifies obligations regarding data quality, complaint handling, and the explanation of standard form contract terms to ensure informed client decision-making.