2014-01-01
The Registrar of Financial Institutions in Malawi issued this 2014 Directive to establish mandatory corporate governance standards for deposit-taking and prudentially regulated non-deposit microfinance institutions. The regulation mandates board composition with a majority of independent directors, requires the establishment of specialized audit and risk committees, and enforces strict fit-and-proper tests for senior management. It further standardizes financial reporting, internal and external audit procedures, ethics compliance, and enforcement mechanisms including monetary penalties to ensure sound institutional management.
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GOVERNMENT NOTICE NO. 39
FINANCIAL SERVICES ACT (NO. 26 OF 2010)
FINANCIAL SERVICES (CORPORATE GOVERNANCE REQUIREMENTS FOR MICROFINANCE INSTITUTIONS) DIRECTIVE, 2014
ARRANGEMENT OF PARAGRAPHS
PARAGRAPH
PART I—PRELIMINARY
PART II—OBJECTIVES
PART III—CORPORATE GOVERNANCE REQUIREMENTS
PART IV—BOARD AND MANAGEMENT COMMITTEES
PART V—FINANCIAL REPORTING AND AUDITS
PART VI—REPORTING REQUIREMENTS
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PARAGRAPH
PART VII—ENFORCEMENT
SCHEDULES First Schedule: Minimum Qualifications for Senior Management of an institution Second Schedule: Fit and Proper Questionnaire
IN EXERCISE of the powers conferred by section 34 (2) (b) of the Financial Services Act, 2010, I, CHARLES S. R. CHUKA, Registrar of Financial Institutions, issue the following Directive—
PART I—PRELIMINARY
2.—(1) This Directive shall apply to— Application (a) deposit taking microfinance institutions; and (b) prudentially regulated non-deposit taking microfinance institution.
(2) This Directive shall apply in addition to the Code of Best Practice for Corporate Governance in Malawi (the Malawi Code II), published by the Institute of Directors in Malawi.
(3) Where this Directive is inconsistent with the Malawi Code II, this Directive shall prevail to the extent of such inconsistency.
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(e) is not a significant customer or supplier of the institution; (f) has no significant contractual relationship with the institution or group; or (g) is free from any business or other relationship which could be seen to materially interfere with the individual’s capacity to act in an independent manner; “institution” shall refer to a deposit taking microfinance institution or any other prudentially regulated microfinance institution; “non-executive director” means a director who is not a member of the management of an institution; and “Registrar” means Registrar of Financial Institutions appointed under the Act.
PART II—OBJECTIVES
Objectives 4. The objectives of this Directive are to— (a) set minimum requirements for good governance of institutions; (b) promote corporate self-discipline in the management of institutions; and (c) ensure that institutions are managed in a sound and prudent manner by a competent board, which is capable of making reasonable and impartial business judgments.
PART III—CORPORATE GOVERNANCE REQUIREMENTS
Rights and 5.—(1) Shareholders of an institution shall— responsibilities (a) ensure that the board has clear policies for shareholder relations; of shareholders (b) ensure that the board annually reviews practices aimed at communicating the goals, strategies and achievements of the institution; (c) where deemed necessary, question external auditors on the auditors’ opinion during the annual general meeting or extraordinary general meetings; (d) ensure that only competent and reliable persons who can enrich and add value to the institution are elected or appointed to the board; (e) ensure that the board is constantly held accountable and responsible for the efficient and effective governance of the institution; and (f) change the composition of a board that does not perform to expectations or in accordance with the mandate of the institution.
(2) A shareholder with more than ten per cent (10%) shareholding in an institution shall not be an executive director or form part of the management of the institution.
(3) Shareholders of an institution shall fix and approve director’s remuneration and fees during annual general meetings or extraordinary general meetings.
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(4) A shareholder may— (a) participate in decisions concerning fundamental corporate changes including— (i) amendments to articles of association, memorandum of association or similar governing documents of the institution; and (ii) authorization of additional shares and extraordinary transactions, including the transfer of all or substantially all assets, that in effect results in the sale of the institution; (b) participate and vote in general meetings; (c) access information concerning rules and voting procedures governing a general meeting including information concerning the date, location and agenda; (d) ask the board any question and enquire about the annual external audit; (e) place items on the agenda of general meetings; (f) propose resolutions; and (g) vote in person or by proxy.
6.—(1) A board shall have a minimum of five (5) directors, the Board majority of which shall be independent directors. composition
(2) A chairperson of a board shall be a non-executive director.
(3) A chairperson of a board shall not be a person who has served in the position of a chief executive officer of the institution for the past two years before appointment as chairperson.
(4) A chairperson of a board shall be responsible for— (a) fostering a constructive governance culture; and (b) applying appropriate governance principles among the directors and with management;
(5) An institution shall have a transparent procedure for appointment of its board.
(6) A majority of directors and the chairperson of the board shall ordinarily reside in Malawi.
(7) The board shall comprise persons who, as a group, shall provide core competencies such as accounting or finance, business or management experience, industry knowledge, or strategic planning knowledge or experience.
7.—(1) The board shall have a formal charter that sets out its responsi- Board bilities, which shall— charter (a) at a minimum, confirm the board's responsibility for the formulation and adoption of a strategic plan, monitoring of operational performance and management; and (b) allow the board to determine appropriate policies and processes to ensure integrity of—
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(i) the institution's risk management practices; (ii) internal controls; (iii) communication policy; and (iv) selection, orientation and evaluation of directors.
Board 8. The board shall— oversight (a) retain full and effective control over the institution and be responsible for monitoring of management in respect of implementation of the board’s plans and strategies; (b) give strategic direction to the institution; (c) discuss and approve the organisational structure of the institution; (d) appoint and remove management of the institution; (e) ensure that there is a succession plan; (f) allocate time and resources for directors to acquire and retain a sound understanding of their responsibilities; (g) have a rigorous formal process for evaluating its performance along with that of board committees and individual directors; (h) ensure that the institution complies with all relevant laws and codes of business practice; (i) ensure that management maintains an effective compliance function that routinely monitors adherence to rules, regulations and policies to which the institution is subject and ensures that any deviations are reported to an appropriate level of management or, if necessary, the board; (j) have access to all the institution’s information, records, documents and property; (k) have an agreed procedure and access to budget resources to enable the board, if necessary, to obtain independent professional advice at the institution's expense; (l) identify and monitor the non financial aspects relevant to the business of the institution including reputation risk; (m) ensure that senior management implements policies to identify, prevent or manage and disclose, as appropriate, any conflict of interest that may arise; and (n) ensure that the institution maintains a positive image within the industry and the economy as a whole.
Board and 9.—(1) Every member of the board shall be accountable to the Registrar senior for the sound and prudent management of the institution. management (2) The board may delegate authority to management to act on its behalf with respect to certain matters.
(3) The board shall— (a) document any authority that it delegates to management;
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(b) have mechanisms for monitoring delegated authority; and (c) not abrogate responsibility for delegated functions.
(4) The board may supplement its skills, knowledge and time constraints through the use of external consultants and experts.
(5) The board shall allow an appointed auditor, consultant or expert to raise matters directly with the board.
(6) Non-executive directors of the board shall meet with external auditors, head(s) of internal audit, compliance and legal functions at least once, annually in the absence of management.
(7) Where the Registrar requests to meet the chairperson of the board or the entire board, they shall make themselves available to meet the Registrar.
10.—(1) A director of an institution shall not be a member of more than Other matters six (6) other boards within the microfinance sector.
(2) The maximum amount of time that an independent non-executive director of an institution may serve on its board shall be ten years.
(3) Where a director of an institution has resigned or has been removed, the board of directors of the institution shall report to the Registrar, within seven (7) days, of such resignation or removal.
(4) Every director of a board shall attend all board meetings of the institution.
(5) Where a director of a board has failed to attend at least seventy five per cent (75%) of board meetings in a year, the institution shall inform the Registrar and provide reasons for poor attendance and showing cause why the director should be permitted to continue in his or her office.
(6) An annual report of an institution shall— (a) include information on the name, age, experience, education, affiliation, and committee membership of each director; (b) identify independent directors; (c) disclose attendance of board meetings by each director; (d) stipulate in summary the board's responsibilities; (e) include information on remuneration of individual directors as well as earnings, business or share options, restraint payments and any other benefits; (f) disclose remuneration bonuses and other benefits received by senior management on an aggregate basis; (g) include a statement describing the major risks of the institution and how these are managed; (h) include full financial statements, including comprehensive notes and auditor's opinion; and (i) disclose adherence to the code of ethics against the criteria in paragraph 22.
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(7) The nominations committee of the board of an institution (in this Directive otherwise referred to as the “nominations committee”) shall comprise non-executive directors only, the majority of whom shall be independent.
G.N. No. of (8) The nominations committee shall ascertain whether potential new 2014 directors are suitable for the position in terms of the Fit and Proper Test No. 21 of 2010 Requirements of the Act and the Microfinance Act, 2010;
(9) Practising accountants of audit firms that audit an institution shall not be appointed as directors of that institution.
Senior 11.—(1) A member of senior management of an institution shall management ordinarily reside in Malawi. oversight (2) Where an institution is a local subsidiary owned by a foreign holding company, the management of the subsidiary shall report to the board of the subsidiary.
(3) Senior management of an institution shall at a minimum comprise— (a) chief executive officer; (b) chief financial officer; and (c) chief operating officer.
(4) An institution shall obtain approval of the Registrar prior to the appointment of senior management officers and such officers shall— (a) meet the minimum qualifications prescribed in the First Schedule to this Directive; (b) be subjected to a fit and proper test; (c) submit the fit and proper test questionnaire prescribed in the Second Schedule to this Directive.
(5) The Registrar may prescribe higher minimum qualifications for a specific institution than the ones prescribe in this Directive where the Registrar deems necessary.
Company 12.—(1) A company secretary of an institution shall be— secretary (a) a chartered company secretary; (b) a lawyer or a firm which provides legal services; (c) an accountant or a firm which provides accounting services; or (d) a firm which provides company secretarial services.
(2) A person shall not combine the roles of a company secretary and chief executive officer.
Duties of a 13. In addition to other duties, a company secretary shall provide— company (a) the board with detailed guidance on how to discharge their secretary responsibilities in the best interest of the institution and in compliance with laws, internal rules, and the Registrar's directives; and (b) a central source of guidance and advice to the board and within the company on matters of ethics and good governance.
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PART IV—BOARD AND MANAGEMENT COMMITTEES
15.—(1) The Audit committee shall— Audit (a) assist the board by providing an objective non-executive review committee of the effectiveness of the financial reporting and risk management framework of the institution; (b) have sufficient powers to enable it to obtain information necessary for the performance of its functions; (c) have a minimum of three (3) members and all of them, including the chairperson, shall be independent directors; (d) ensure adequacy and independence of the internal and external audit functions; (e) regularly review— (i) internal and external audit as well as risk management framework to ensure that they cover all material risks and financial reporting requirements of the institution; and (ii) findings of audits and ensure that issues raised are managed and rectified appropriately and promptly; (f) establish and maintain policies and procedures for the employees of the institution to submit confidential information to it about accounting, internal control, compliance, audit and other matters with which the employees have concerns; (g) have a process for ensuring that employees are aware of the established policies and procedures for dealing with matters raised by employees under the policies; and (h) invite an appointed external auditor of an institution to meetings of the committee.
(2) An audit committee shall have a charter stipulating that the oversight responsibilities of the committee shall include— (a) statutory reporting requirements; (b) financial reporting requirements; (c) professional accounting requirements;
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(d) internal and external audit; (e) appointment and dismissal of an internal auditor; (f) remuneration and performance assessment of an internal auditor; and (g) appointment of an external auditor.
(3) person who is holding the position of chairperson of the board or holding the position of chief executive officer of an institution shall not be a member of the audit committee.
Asset and 16.—(1) An institution shall have an asset and liability management liability committee comprising a minimum of three (3) members of management, management including the head of finance. committee (2) The asset and liability management committee shall— (a) manage the institution's assets and liabilities in a manner that ensures that the investment activities of the institution and asset position are appropriate for the liabilities and risk profile of the institution; (b) have a written charter approved by the board; (c) be responsible for the following— (i) assessing the risk or reward structure of the institution; (ii) designing and implementing asset liability management strategies to modify risk; (iii) quantifying levels of risk exposure; (iv) monitoring risk exposure and revising asset and liability management strategies as appropriate; and (v) proposing risk tolerance limits for board approval; and (d) furnish a report to the board on the asset and liability management performance of the institution on a quarterly basis.
Nomination 17.—(1) The nomination committee shall have terms of reference, committee explaining the committee's role and authority which the board may delegate to the committee.
(2) The nomination committee shall, in addition to its terms of reference— (a) consult the chairman of the board or the chief executive officer of the institution about its proposals relating to the remuneration of other executive directors; and (b) recommend and monitor the level and structure of remuneration for senior management.
(3) The nomination committee may— (a) appoint consultants to set the remuneration of executive directors of the institution; or (b) delegate responsibility for proposing remuneration packages for executive directors of the institution and the chairperson of the board including pension rights and compensation payments.
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(4) Where a remuneration consultant is appointed pursuant to subparagraph (3)(a), the institution shall make a statement to the Registrar on whether the consultant has any connection with the institution.
(5) The nomination committee shall— (a) have a clear policy for proposing remuneration packages for executive and non-executive directors of institution at levels that are fair and reasonable in a competitive market for the skills, knowledge, experience, nature and size of the institution; (b) ensure that levels of remuneration for non-executive directors reflect the time, commitment and their responsibilities; and (c) ensure that remuneration for non-executive directors does not include share options or other performance related elements.
PART V—FINANCIAL REPORTING AND AUDITS
19.—(1) An institution shall have an independent and adequately Internal Audit resourced internal audit function.
(2) An institution shall have an internal audit charter which shall include, among other issues, the following— (a) an internal audit’s role and responsibility for governance, risk management, consulting services, and fraud investigations; (b) the right for a chief internal auditor to have unrestricted access to the audit committee chairperson, employees, facilities and records of the institution; (c) reporting requirement which shall be direct to the board or its audit committee in order to ensure independence from management; and (d) authorisation of the chief internal auditor to attend audit committee meetings and meet the audit committee, at least once a year.
(3) Where an institution is not in a position to have a dedicated internal audit function, the Registrar may approve alternative arrangements.
(4) An institution shall put in place robust internal audit procedures, with appropriate reporting lines to the board and with oversight by the audit committee of the board.
(5) An internal audit function of an institution shall develop an annual work plan which shall include for each assignment the scope, objectives, timing and resources.
(6) The work plan must be approved by the audit committee.
(7) The board shall ensure that management has follow up mechanisms to ensure that— (a) recommendations made in internal audit reports are dealt with in a timely manner; and
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(b) corrective actions have been taken on deficiencies noted in the audit.
(8) An internal auditor of an institution shall not assume other operational responsibilities.
External auditor 20.—(1) The board shall— (a) ensure that the shareholders of an institution appoint an external auditor annually in accordance with the requirements of the Act and this Directive; (b) advise the external auditor to use this Directive in conjunction with provisions of sections 57, 58 and 59 of the Act; (c) ensure that financial statements are prepared in accordance with international financial reporting standards; (d) ensure rotation of the lead audit partner for the institution every five (5) years; (e) facilitate full and frank dialogue among its audit committee, external auditors, and management; (f) include in the annual report the amount of fees paid to the external auditors by the institution and its affiliates and clearly distinguish audit and non-audit fees; and (g) explain in the annual report all non-audit work undertaken, if any, and why this did not compromise auditor independence.
(2) An appointment of an external auditor to an institution shall not take effect unless the institution obtains written approval from the Registrar in accordance with section 56 (1) of the Act.
(3) An auditing firm that provides auditing services may be engaged to provide other non-audit work subject to prior approval by the audit committee.
Financial 21.—(1) An institution shall prepare financial statements, on individual reporting basis and, where applicable, on group basis.
(2) The board shall ensure that the external auditor of the institution has audited the financial statements prepared under subparagraph (1).
(3) Management of an institution shall require that the audited financial statements under this paragraph, together with an external auditor's report be exhibited at a conspicuous place in all business places of the institution.
PART VII—REPORTING REQUIREMENTS
Ethics 22.—(1) An institution shall— (a) conduct business on the principles of utmost good faith and sound microfinance principles; (b) promote and observe the customary practices relating to microfinance; and
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(c) engage stakeholders in determining standards of ethical behaviour of the institution.
(2) An institution shall demonstrate commitment to organisational integrity by codifying and publishing standards of ethical behaviour in a code of ethics by— (a) availing a copy of the code of ethics to the Registrar and any amendments thereto; (b) articulating acceptable behaviour in the code of ethics of the institution; and (c) disallowing unacceptable behaviour that may result in the institution engaging in illegal activity such as money laundering, fraud, bribery or corruption.
(3) A code of ethics shall— (a) bind all directors, senior management, employees, officers and agents of the institution; (b) ensure that the institution complies with relevant laws, regulations and directives of the Registrar; (c) create systems and procedures to introduce, monitor and enforce the code of ethics; (d) assign high level individuals to oversee compliance with the code of ethics; (e) assess the integrity of new appointees in selection and promotion procedures; (f) exercise due care in delegating discretionary authority; (g) communicate with, and train, all employees regarding enterprise values, standards and compliance procedures; (h) provide, monitor and audit safe systems for reporting of unethical or risky behaviour; (i) enforce appropriate discipline with consistency; and (j) respond to offences and prevent re-occurrence of the offences.
(4) The board shall ensure that senior management implements policies that prohibit or appropriately limit activities and relationships that diminish the quality of corporate governance, including— (a) lending to directors and employees or officers from affiliated companies at non-arms length basis; (b) providing preferential treatment to insiders; (c) improper use of property or information; (d) unfair dealing with clients, employees, suppliers, competitors and other stakeholders; (e) allowing the delinquency of loans to board members; and (f) permitting directors with an interest in a transaction to which the institution is an actual or potential party to vote on those transactions.
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General 23.—(1) The institution shall have procedures for assessing, at least requirements annually, the performance of the board, board committees and individual directors.
(2) An institution shall train directors on various aspects of microfinance business and critical processes particular to that institution.
(3) The institution shall have a formal policy on board appointments which shall include— (a) details of how the board members will update themselves with knowledge, skills and expertise relevant to doing business of the institution; and (b) consideration of whether directors have served on the board for a period which may materially interfere with their ability to act in the bestinterests of the institution.
(4) The audit committee, and any other committee established by the board shall meet at least two (2) times a year and shall keep minutes of all proceedings.
(5) An institution shall have in place a succession plan for its chief executive officer.
(6) A corporate governance framework of an institution shall have— (a) adequate provisions to allow for whistle-blowing if a person believes that untoward activity is taking place within the institution; and (b) a policy providing that a person, acting in good faith, cannot be discriminated against for providing information to its committees, or the Registrar.
(7) A prospective, current, or former officer, employee or contractor of an institution shall not be constrained by confidentiality clauses or otherwise from— (a) disclosing information to the Registrar; (b) discussing issues of relevance to the management and supervision of the institution with the Registrar; (c) providing documents under the control of the employee to the Registrar; and (d) providing information to auditors and other persons who have statutory responsibilities in relation to the institution.
(8) An institution shall ensure that its internal policies and contractual arrangements do not restrict or discourage auditors or other parties from communicating with the Registrar.
PART VII—ENFORCEMENT
Monetary 24.—(1) The Registrar shall impose the following monetary penalties for penaltie violations of this Directive—
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(a) for an institution up to fifty million Kwacha (K50,000,000); and (b) for natural persons who are members of the board of directors or management, up to ten million Kwacha( K10,000,000).
(2) An institution or natural person shall pay the penalty in subparagraph (1) through a bank certified cheque payable to the Reserve Bank of Malawi within ten (10) working days of being notified of the violation.
SCHEDULE
MINIMUM QUALIFICATIONS FOR SENIOR MANAGEMENT OF AN INSTITUTION
| Academic Qualification | Experience | |
|---|---|---|
| Chief Executive Officer | Master’s Degree in Accounting, Administration, Economics, Finance, Banking or Microfinance | 3 years experience at senior level in a financial institution |
| Bachelors’ Degree in Accounting, Administration, Economics, Finance, Banking or Microfinance | 5 years experience at senior level in a financial institution | |
| Diploma in Accounting, Administration, Finance, Banking or Microfinance | 10 years experience at middle level in a financial institution | |
| Chief Financial Officer | Master’s Degree | 2 years experience at middle level in a financial institution |
| Bachelor’s Degree in Accounting, Finance or Administration and professional qualification i.e ACCA or CFA | 5 years experience in the accounting profession | |
| Diploma in Accounting, Finance or PAEC | 6 years experience in the accounting profession | |
| Chief Operations Officer | Master’s Degree | 2 years experience at middle level in a financial institution |
| Bachelor’s Degree in Administration, Economics | 3 years experience at middle level in a financial institution | |
| Diploma in Accounting, Administration, Banking or Microfinance | 6 years experience at middle level in a financial institution |
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SECOND SCHEDULE (para II (4) (c))
FIT AND PROPER QUESTIONNAIRE
This form shall be submitted to the Registrar of Financial institutions and the information listed below shall be submitted in the order requested. The information requested in this fit and proper questionnaire is required of all persons proposed to be Directors and Senior Management officials of Deposit Taking Microfinance Institutions.
| Name | Type of Shareholding | Amount of Shareholding | Percentage of Shareholding |
|---|---|---|---|
| Company's name | Date of incorporation | Amount of shareholding | Percentage of Shareholding | Past Shareholding | Remarks |
|---|---|---|---|---|---|
| A | B | ||||
A. Refers to date of closure or surrender of shares B. Refers to reasons for closure or surrender
| Name of Director or Officer | Name of Employer | Positions held and dates | Responsibilities (where applicable) | Reasons for Leaving |
|---|---|---|---|---|
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Provide a name (or names) of your bankers for the last five (5) years. ................................................................................................................................................ ................................................................................................................................................ ................................................................................................................................................
Are you an accredited member of any professional body in Malawi such as Institute of Chartered Accountants in Malawi (ICAM), Institute of Internal Auditors (IIA), Economics Association of Malawi (ECAMA) or Malawi Law Society (MLS)?
If yes, give particulars........................................................................................................... ................................................................................................................................................ ................................................................................................................................................
If yes, give particulars........................................................................................................... ................................................................................................................................................ If any such application was rejected or withdrawn after it had been issued, or any authorisation revoked, give particulars....................................................................................... ................................................................................................................................................
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If yes, give particulars........................................................................................................... ................................................................................................................................................
c. contravened any written law designed for protecting members of the public against financial loss due to dishonesty, incompetence or malpractice by persons concerned in the provision of financial services or the management of companies or against financial loss due to the conduct of discharged or undischarged bankrupts? ................................................................................................................................................ If yes, give particulars........................................................................................................... ................................................................................................................................................
d. ever failed to satisfy, within one year, a judgment debt under a court order in Malawi or elsewhere? ................................................................................................................................................ If yes, give particulars........................................................................................................... ................................................................................................................................................
e. ever been adjudged bankrupt by a court in Malawi or else where? Has a bankruptcy petition ever been served on the person? Has the person made any compromise arrangement or otherwise failed to satisfy creditors in full? ................................................................................................................................................ If yes, give particulars........................................................................................................... ................................................................................................................................................
f. ever been censured, prosecuted, warned as to conduct, disciplined, disqualified or suspended from practicing a profession, removed from office, publicly criticized, or made subject to a court order at the instigation of any governmental body appointed under any enactment, by a professional organization, or the substantial equivalent thereof in Malawi or elsewhere? ................................................................................................................................................ If yes, give particulars........................................................................................................... ................................................................................................................................................
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Made this 21st day of July, 2014.
(FILE NO. ST/2/120)
C. S. R. CHUKA Registrar of Financial Institutions