Regulatory Alerts2024-08-23
ATM Instructions
The Saudi Central Bank (SAMA) issued these ATM Instructions to establish a comprehensive regulatory and supervisory framework for licensing, revoking, and replacing automated teller machines located outside bank branches. The directive mandates that financial institutions apply for licenses via the SAMA Net portal, submit precise geographic coordinates and supporting documentation, and register all active sites in the "Shumul" system. Furthermore, it enforces strict reporting timelines, distance-based replacement criteria across five population-defined regions, and continuous customer communication standards to ensure nationwide geographic coverage and operational transparency.
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