Regulatory Alerts2026-05-04 | Resolução BCB 567BCB Resolution No. 567 — Measures for Advisory Services and Minimum Information to Natural Person Clients for Credit Operations under Law No. 15,252 of November 4, 2025
The Central Bank of Brazil issued Resolution No. 567 to mandate that financial institutions provide specific advisory services and minimum information to natural person clients regarding credit operations. The regulation requires institutions to assist clients with persistent overdue debts by explaining their financial status, applicable laws, and renegotiation options, while also enforcing strict rules on digital communications, interest rate changes, and marketing practices. These measures aim to prevent irresponsible credit use and ensure transparency, with the resolution entering into force on July 1, 2027.
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