PS25/23: Tackling non-financial misconduct in financial services

The Prudential Regulation Authority and Financial Conduct Authority issued Policy Statement 25/23 to establish new guidance on tackling non-financial misconduct within the financial services sector. The document formalizes regulatory expectations for firms to manage employee behaviors that fall outside traditional financial crime, including harassment and discrimination, through robust governance and culture frameworks. This policy follows a consultation period and aims to enhance consumer protection by addressing the cultural and operational risks associated with such misconduct.

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United Kingdom

Financial Conduct Authority

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Consultation on D&I in financial sector opened

25/09/2023

Consultation on D&I in financial sector closed

18/12/2023

Policy Statement and Consultation on non-financial misconduct guidance published

02/07/2025

Consultation on non-financial misconduct guidance closed

10/09/2025

Policy Statement on non-financial misconduct published

12/12/2025

12/12/2025