2026-06-02
The Dutch Authority for the Financial Markets (AFM) has launched a compliance investigation into digital accessibility and issued its third EAA update to clarify reporting obligations for financial firms. The regulator mandates adherence to WCAG Level AA standards, prioritizing critical Level A criteria, and requires organizations to embed accessibility into their design processes and audit routines. Additionally, the AFM provides detailed instructions for submitting non-conformity reports, insisting on specific, concrete data regarding affected services, user impact, and corrective measures rather than vague descriptions.