2026-04-23

Ensure clear accountability for securing and monitoring digital accessibility

The Dutch Financial Markets Authority (AFM) issued its third EAA update to clarify accessibility compliance expectations and outline an upcoming sector-wide investigation. Financial enterprises must structurally secure digital accessibility, prioritize WCAG level-A criteria, and integrate accessibility into design processes and organizational workflows. The AFM also mandates precise non-conformity reporting through a standardized portal form, requiring detailed descriptions of affected services, impact levels, consumer reach, and concrete remediation measures.

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Netherlands

Autoriteit Financiele Markten

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