Regulatory Alerts2021-11-10
INS-S-2-7 Fair Treatment Industry
The insurance regulator issued INS-S-2-7 to establish fair treatment standards for industry participants. This guidance outlines operational requirements and compliance expectations for maintaining equitable customer interactions across the sector. Updated on October 22, 2024, the document consolidates twenty-five iterative revisions into a single authoritative framework for industry adherence.
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