Procedure for Organizing Video Surveillance in Commercial Banks

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Date of creation: 2024-03-14

Approved

by the Resolution of the Board of Directors

of the National Bank

of the Kyrgyz Republic

of July 4, 2012 No. 28/10

PROCEDURE

for organizing video surveillance in commercial banks

(As amended by the Resolutions of the Board of Directors of the NB KR of November 16, 2012 No. 43/1, July 24, 2019 No. 2019-P-20/39-3, January 17, 2024 No. 2024-P-12/1-3)

1. General Provisions

2. This document defines the main directions for the creation, modernization, and development of video surveillance systems (VSS) at commercial bank facilities.

(As amended by the Resolution of the Board of Directors of the NB KR of January 17, 2024 No. 2024-P-12/1-3)

2. Liability for violation by the Bank of the requirements of this Procedure is established by the legislation of the Kyrgyz Republic.

3. Goals and objectives of video surveillance systems

4. The main goals and objectives of creating VSS are:

a) informing the Bank's security units about unlawful actions against personnel, buildings, structures, and material assets of the Bank;

b) operational monitoring of vehicle movement on the territory of Bank facilities and adjacent areas;

c) restoring the real picture of events that occurred on the territory and in the premises of Bank facilities in the event of any emergency situation, by reviewing video archives.

3. General technical requirements for VSS

4. Operational output of information from video cameras (including to the Bank's security units) must be carried out using video information display devices.

5. The location of video information display devices must be convenient for work with them and at the same time prevent unauthorized persons (those not belonging to the Bank's security units or its management) from obtaining information from them.

6. The ability to systematically record video information into video archives on data storage devices.

7. Processes occurring in VSS

8. The following processes may occur in VSS:

a) output of information from video cameras to information display devices;

b) remote manual or automated control of video cameras (changing the camera's viewing sector, image parameters, etc.);

c) systematic recording into video archives on data storage devices;

d) storage of events in video archives;

e) extraction, viewing, and analysis of event records from video archives;

f) saving individual event records from video archives to mobile carriers for further use;

g) interaction with the security system to detect foreign objects (subjects) in the control zone;

h) interaction with the access control system to confirm access for visitors and Bank employees;

i) interaction with the fire protection system for early warning of fires.

5. Basic principles of VSS construction

6. It is recommended to equip all Bank facilities with video surveillance systems, with the exception of certain Bank premises provided to the National Bank inspection group.

7. When designing newly created VSS and modernizing existing VSS, the following requirements must be taken into account:

a) the controlled spatial area of the VSS;

b) the saturation of premises (facilities) with VSS components;

c) parameters of installed video cameras (according to Appendix 1 to this Procedure);

d) protection of VSS components from external influences (operating temperature range, degree of engineering protection of components, etc.);

e) parameters and quality of the image output to VSS information display devices;

f) video recording mode parameters (single, periodic, continuous, etc.);

g) rights of authorized persons to access video information and control video cameras, approved by Bank management;

h) storage periods for records in the video archive, approved by Bank management.

10. It is recommended to use special software tools that allow for biometric identification by facial geometry, automatic identification of vehicle license plates, and control of "forgotten items" to minimize the risk of explosive device installation, and similar "intelligent" VSS additions.

11. Transfer of information obtained via VSS to third-party organizations is carried out upon written request from the third-party organization and with the permission (written order, resolution) of Bank management.

12. General technical requirements for VSS components

13. The camera's viewing sector boundary must be determined based on the standard full-growth human figure occupying no less than 10% of the image height on the information display device, the resolution of which corresponds to the resolution of that video camera.

14. The video camera's optical system must have sufficient parameters to obtain a high-quality image of objects in its viewing sector under existing lighting conditions.

15. The quality of the image obtained from the video camera and displayed by the display devices must allow for the identification of people and objects in the camera's viewing sector.

16. Outdoor video cameras must be mounted in thermal boxes (thermal housings) with heating, ensuring the permissible operating temperature range for these video cameras.

17. In places requiring protection of video cameras from malicious impact, it is desirable to use vandal-resistant video cameras and compatible communications.

18. Main VSS components must be designed for round-the-clock operation (24 hours a day, 7 days a week).

19. The VSS power supply system must meet the following requirements:

a) output parameters of power supplies must be stable throughout the entire voltage range of the power grid supplying them;

b) independent backup power sources (batteries) must be available;

c) the capacity of backup power sources (batteries) must ensure autonomous continuous operation of the VSS for at least 30 minutes.

(As amended by the Resolution of the Board of Directors of the NB KR of July 24, 2019 No. 2019-P-20/39-3)

19. Backup power sources and VSS power supplies are recommended to be located in specially equipped rooms (server rooms) or in sturdy, securely mounted boxes locked with a key.

20. In places where lighting is insufficient for obtaining a high-quality image from the video camera around the clock and increasing it for any reason is impossible, it is recommended to use infrared (IR) illumination of the viewing sector and video cameras compatible with IR illumination.

21. When using security lighting, it is necessary to avoid washing out the video cameras, as well as creating shadow, overly brightly lit, or interference zones that could be exploited by attackers.

22. Video surveillance recording devices (specialized video surveillance servers, video recorders) must be placed in specially equipped rooms with restricted access (server or equipment rooms), or in sturdy, securely mounted boxes locked with a key and installed in inaccessible places.

23. More detailed technical requirements for VSS components are described in Appendix 1 to this Procedure.

24. Installation of additional overview video cameras not listed in paragraph 26 without the function of recording to the video archive is permitted.

(As amended by the Resolution of the Board of Directors of the NB KR of November 16, 2012 No. 43/1)

7. General principles for placing video cameras at Bank facilities

8. The following general principles for installing video cameras are applied:

a) the installation height of video cameras above ground level or floor level must be at least 2.2 m;

b) camera viewing sectors should be chosen, if possible, so that one installed camera monitors the approach to the installation site of another camera;

c) for special purpose cameras - hidden or overview (installed at significant height), the installation height and viewing sector are not regulated but are chosen based on the required conditions for obtaining an image.

26. Placement of video cameras must allow monitoring, at a minimum, the following areas of the Bank facility territory:

a) entrance gates;

b) passages through exterior doors (gates) and halls (lobbies);

c) routes for transporting cash (valuables);

d) entrance doors to the vault;

e) counting (exchange, packaging) areas for cash (valuables);

f) locations of individual bank safes for Bank clients;

g) cashier workstations and trays for receiving/transferring cash from clients;

h) client service zones inside the bank (operational halls).

Appendices: 1. Requirements for technical parameters of VSS components.

Appendix 1 to the Procedure for organizing video surveillance in commercial banks

REQUIREMENTS

for technical parameters of VSS components

These requirements establish the minimum technical characteristics of VSS components used at Bank facilities.

1. Video Cameras

2. The type of video camera (color, black-and-white, or combined "day-night") is determined based on the purpose of the video camera and the lighting conditions of the viewing sector.

3. A zoom lens (vari-focal lens) is installed on the video camera based on the purpose of the camera and the required depth of the viewing sector.

4. Video camera mounting devices must ensure their secure fixation in the specified position.

5. Camera rotation mechanisms are installed based on the purpose of the camera and the required width/height of its viewing sector.

6. Minimum sensitivity is measured in lux (lx) and for obtaining a high-quality image from the camera must be: for color cameras no worse than 0.5 lx, for black-and-white - no worse than 0.1 lx.

7. The video camera interface (analog or IP) is determined based on the general requirements for the video surveillance system as a whole and for the specific camera viewing sector in particular.

8. The resolution of an analog video camera is measured in television lines (TVL) and must be at least 450 TVL.

9. The resolution of an IP video camera is measured in the number of video matrix points - megapixels (Mpix) and is selected depending on the purpose of the camera.

10. The number of frames per second (fps) for IP video cameras, depending on the purpose of the camera, must be at least 5-25 fps.

11. The dynamic range of the video camera is measured in decibels (dB) and, depending on the purpose of the camera, must be at least 60-70 dB.

12. The operating temperature range of the video camera is determined based on its purpose and installation location and for indoor installation must be no less than 0 degrees Celsius to +40 degrees Celsius, and for outdoor installation and in unheated premises - no less than -10 degrees Celsius to +50 degrees Celsius.

13. Video Switchers

14. The number of channels of the video switcher is determined based on the number of video cameras and information display devices used in the VSS.

15. The input type (analog, digital, IP) is determined based on the type of video cameras used in the VSS.

16. The output type (VGA, DVI, HDMI, etc.) is determined based on the type of display devices and video recorders used.

17. The control interface is determined based on the number and technical parameters of video cameras used in the VSS, as well as the physical placement of the video switcher.

18. Video Recorders

19. The number of recording channels of the video recorder is determined based on the number of video cameras used in the VSS.

20. The input type (analog, IP) is determined based on the type of video cameras used in the VSS.

21. The output type (VGA, DVI, HDMI, etc.) is determined based on the type of display devices and video switchers used.

22. The compression algorithm (M-JPEG, MPEG, H.264, etc.) is determined based on the type of video cameras used, the capacity of video archive storage devices, and the required storage periods for records in the video archive.

23. The number of frames per second for video recorders is measured in (fps), is determined based on the required image quality for each recording channel, the type of video cameras used, the capacity of video archive storage devices, the required storage periods for records in the video archive, and, depending on the purpose of the camera, must be at least 5-25 fps.

24. The hardware and software capabilities of the video recorder must ensure the processing of incoming video signals, recording information into the video archive with specified parameters, and searching for information in the video archive by specified parameters.

25. The control interface is determined based on the number and technical parameters of video cameras used in the VSS, as well as the physical placement of the video switcher.

26. Data Transmission Networks

27. The analog video information transmission network must ensure the transmission of analog video signals from analog video cameras to video recorders with minimal losses and distortions.

28. The IP video information transmission network must ensure the transmission of digitized video signals from IP video cameras to IP video recorders, including when using power for IP video cameras via the signal cable (PoE technology). VSS data transmission networks must have a bandwidth reserve of no less than 20%.

29. Power Supply System

30. Power supply units must ensure constant conditioned power supply to VSS components.

31. Power lines must ensure constant conditioned power supply to VSS components.

32. Auxiliary Equipment

33. Infrared (IR) illumination of the viewing sector is installed based on the purpose and lighting of the camera's viewing sector.

34. Temperature stabilization devices (thermal housings, thermal boxes, etc.) must ensure the normal functioning of installed VSS components throughout the entire range of ambient temperatures.

35. The capacity of storage devices (video archive) is determined based on the number of video cameras used for recording events, the average video stream size (Mb/sec), and the storage periods for video information. The capacity of storage devices (video archive) must have a volume reserve of no less than 20%.

Contacts

Public Reception

+996 (312) 61-04-86 +996 (312) 66-90-15 +1257, +1256

Consumer Protection Department

+996 (312) 66-90-15 +1671, +1666

Report Corruption

+996 (312) 66-90-15 +2120 +996 (312) 61-04-00

Auto-informant of official currency rates

+996 (312) 61-07-11

Numismatic Museum

+996 (312) 66-90-15 +1232 +996 (312) 61-24-14

E-mail

mail@nbkr.kg

For media relations

press@nbkr.kg

720010, Kyrgyz Republic, Bishkek, Kievskaya St., 189