Regulatory Alerts2024-11-24
The Primary User of the Electronic Services Portal (E-SAMA Portal)
The Saudi Central Bank (SAMA) issued this circular to designate the Chief Executive Officer (or equivalent) of regulated financial institutions as the Primary User for its newly launched eSAMA Electronic Services Portal, which will fully replace written requests starting in Q1 2025. The directive mandates that financial institutions ensure their CEOs hold the necessary Commercial Register powers to submit and manage digital requests, continuously update institutional data, and maintain board approvals where required. Institutions must authenticate users via the Nafath system, manage delegated access permissions internally, and direct operational inquiries to designated digital service emails or the unified support line.
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