2026-05-04 | Resolução BCB 564

BCB Resolution No. 564 — Characteristics and Requirements for Special Reduced-Interest Credit Operations under Law No. 15,252 of November 4, 2025

The Central Bank of Brazil issued Resolution No. 564 to regulate special reduced-interest credit operations for individuals, establishing strict eligibility criteria, transparency requirements, and consumer protection measures. The resolution mandates that monthly installments must not exceed 35% of the borrower's gross monthly income and requires explicit consent for specific creditor prerogatives, such as electronic notification and automatic debit authorization, in exchange for reduced interest rates. It further defines the conditions under which these benefits can be revoked due to failed automatic payments, ensuring prospective application of standard interest rates without retroactive penalties.

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Resolution No. 564

BCB RESOLUTION NO. 564, OF MAY 4, 2026

Establishes the characteristics and requirements for contracting credit operations in the special reduced-interest credit modality governed by Law No. 15,252, of November 4, 2025.

The Collegiate Board of the Central Bank of Brazil, in a session held on April 30, 2026, based on Article 10, caput, item VI, of Law No. 4,595, of December 31, 1964, and Articles 15 and 17 of Law No. 15,252, of November 4, 2025, and considering the provisions of Article 3, sole paragraph, of CMN Resolution No. 5,299, of May 4, 2026,

R E S O L V E S:

CHAPTER I OBJECT AND SCOPE OF APPLICATION

Art. 1 This Resolution establishes the characteristics and requirements for contracting credit operations in the special reduced-interest credit modality governed by Law No. 15,252, of November 4, 2025, by financial institutions.

Art. 2 For the purposes of this Resolution, the following are considered:

I - credit borrower: the natural person, including individual entrepreneur, who contracts a credit operation with financial institutions and other institutions authorized to operate by the Central Bank of Brazil; and

II - credit representative instrument: the contract or credit title that represents the debt related to the credit operation, as regulated by current regulations.

CHAPTER II CHARACTERISTICS OF THE SPECIAL REDUCED-INTEREST CREDIT MODALITY

Art. 3 The special reduced-interest credit modality, governed by Law No. 15,252, of November 4, 2025, is a type of credit operation contracted by a natural person, including individual entrepreneur, with the following essential characteristics:

I - no linkage to the acquisition of goods or services;

II - no retention of a portion of the credit borrower's salary or benefit for the payment of installments;

III - no real guarantee;

IV - charging of a reduced interest rate relative to the benchmark established in Article 4, caput, item II;

V - possibility of proving the credit borrower's default by message with delivery confirmation sent to the electronic address indicated by the borrower in the specific term of the credit representative instrument and, simultaneously, by message sent via mobile messaging system;

VI - personal citation and notification of the credit borrower, when required by law, by sending an electronic message to the address indicated by the borrower in the specific term of the credit representative instrument or to another electronic address subsequently communicated to the creditor;

VII - full attachability of funds in savings deposit accounts, referred to in Article 833, caput, item X, of Law No. 13,105, of March 16, 2015 – Code of Civil Procedure, owned by the credit borrower or their guarantor, to the extent that they exceed the amount of twenty minimum wages; and

VIII - automatic debit of amounts deposited in deposit or prepaid payment accounts owned by the credit borrower for the settlement of the credit operation installments, whose authorization by the borrower is irrevocable and unchangeable within the scope of the credit operation, until the obligation is fully paid.

Art. 4 The reduced interest rate of the special reduced-interest credit modality:

I - shall be freely negotiated between the parties, being compatible with the benefits associated with the set of prerogatives granted to the creditor, as provided in Article 3, caput, items V to VIII; and

II - shall use as a benchmark, for the purpose of defining the percentage discount, the interest rate charged by the institution in a personal loan operation, without payroll deduction and without real guarantee, considering the credit borrower's profile and the characteristics of term and risks evaluated.

CHAPTER III REQUIREMENTS FOR CONTRACTING AND TRANSPARENCY

Art. 5 In granting credit in the special reduced-interest credit modality, the creditor institution must:

I - ensure that the operation is suitable for the borrower's economic profile, needs, eventual vulnerabilities, and payment capacity; and

II - evaluate the credit borrower's payment capacity, considering, in the calculation of income commitment, their relevant financial obligations and expenses necessary for the preservation of the existential minimum.

Sole paragraph. For the purposes of evaluating payment capacity, financial institutions must consider the credit operations contracted by the credit borrower registered in the Credit Information System – SCR, on the last available data base date.

Art. 6 The value of the monthly installment of the special reduced-interest credit modality shall not commit more than 35% (thirty-five percent) of the credit borrower's gross monthly income, calculated on the date of contracting.

Sole paragraph. For the purposes of the provision in the caput, the calculation of income commitment must consider, in addition to the value of the monthly installment of the offered operation, the values of installments from previously contracted operations in the following credit modalities:

I - special with reduced interest; and

II - with payroll deduction of the installment from the credit borrower's salary or benefit.

Art. 7 In addition to the formalization of the credit representative instrument, the contracting of the credit operation in the special reduced-interest credit modality depends on the signature, by the credit borrower, of a specific term, drafted in clear and objective language, containing:

I - the express declaration of the credit borrower regarding the granting to the creditor of the prerogatives listed in Article 3, caput, items V to VIII, and the option to contract a credit operation in the special reduced-interest credit modality;

II - the description of the prerogatives granted to the creditor, with the indication that they cease to produce effects in the event provided for in Article 11;

III - the indication of the reduced interest rate and the total effective cost of credit resulting from the granting of the prerogatives;

IV - the indication of the rules, interest rate, and total effective cost applicable in the event that the prerogatives are not granted or in the event of exercising the option provided for in Article 11;

V - the description of the possibility of applying the conditions provided for in item IV in the event of exercising the option provided for in Article 11;

VI - the unequivocal specification of one or more accounts in which automatic debit may occur, with the indication of the order of precedence, where applicable;

VII - the other information related to automatic debit required by current regulations;

VIII - the indication of the electronic address and mobile phone number of the credit borrower for the purposes of exercising the prerogatives by the creditor;

IX - the indication of the electronic address of the creditor institution for communication of registration changes by the credit borrower; and

X - the presentation of a comparative table containing the description of rights, responsibilities, costs, burdens, penalties, and risks resulting from contracting with and without the prerogatives provided for in this Resolution.

Sole paragraph. The specific term referred to in the caput shall be considered an integral part of the credit representative instrument of the credit operations contracted in the special reduced-interest credit modality.

Art. 8 Financial institutions must keep the credit borrower's registration information up to date in the special reduced-interest credit modality.

Sole paragraph. The maximum period for the creditor to effect the change of the electronic address and mobile phone number indicated in the specific term of the credit representative instrument shall be forty-eight hours after the request by the credit borrower.

CHAPTER IV AUTOMATIC DEBIT PROVIDED FOR IN THE SPECIAL REDUCED-INTEREST CREDIT MODALITY

Art. 9 The procedure for authorizing automatic debit provided for in Article 3, caput, item VIII, must follow the provisions of current regulations, observing the irrevocability and unchangeability of the authorization, within the scope of the credit operation, until the obligation is fully paid.

§ 1 During the course of the credit operation in the special reduced-interest credit modality, the credit borrower is permitted to authorize automatic debit in other accounts owned by them, even if not previously informed in the specific term of the credit representative instrument, as well as to alter the order of precedence for debits, by request to the creditor.

§ 2 The creditor institution must implement the requested changes within a maximum period of three business days counted from the date of the request.

Art. 10 In the special reduced-interest credit modality, the following are prohibited:

I - generic authorization of automatic debit that covers all and any accounts owned by the credit borrower; and

II - the execution of debits against credit limits, including overdraft or equivalent modality, associated with the account.

Art. 11 The creditor is permitted to apply to the special reduced-interest credit modality the interest rate provided for in Article 7, caput, item IV, when it becomes impossible, due to the initiative or omission attributable to the credit borrower, to maintain a valid authorization for automatic debit in an account owned by them, without there being an indication of another account suitable to receive the automatic debit.

§ 1 The exercise of the option provided for in the caput must be preceded by notification to the credit borrower, with delivery confirmation, sent to the electronic address indicated in the specific term of the credit representative instrument, with a minimum advance notice of thirty days, in which the following must be clearly stated:

I - the description of the situation that causes the loss of the discount;

II - the measures necessary for its regularization; and

III - the deadline for indicating a new account for automatic debit.

§ 2 If the situation is not regularized within the period indicated in the notification, the interest rate provided for in Article 7, caput, item IV, shall be applied exclusively prospectively, applying to the remaining debtor balance calculated on the due date subsequent to the end of the regularization period indicated in the notification, counted from the date of delivery confirmation, observing the provisions of § 1, with retroactive application prohibited.

§ 3 Mere insufficiency of funds in the account indicated by the credit borrower does not constitute impossibility of automatic debit authorization, for the purposes of the provision in the caput.

Art. 12 The specific term of the credit representative instrument of the special reduced-interest credit modality must provide that, if the creditor exercises the option provided for in Article 11, the prerogatives referred to in Article 3, caput, items V to VIII, cease to be applicable from the moment the interest rate provided for in Article 7, caput, item IV, is applied, as defined in Article 11, § 2, prohibiting the creditor from exercising them, without prejudice to the validity of acts regularly performed up to that point.

CHAPTER V FINAL PROVISIONS

Art. 13 The Central Bank of Brazil, through the competent unit, shall adopt the necessary measures to comply with the provisions of this Resolution.

Art. 14 This Resolution enters into force on July 1, 2027.

GILNEU FRANCISCO ASTOLFI VIVAN Director of Regulation