Regulatory Alerts2026-05-21
Balance Needed Between Personalization and Solidarity in Insurance
AFM Board Member Hanzo van Beusekom warns the Dutch insurance sector against allowing data-driven personalization to erode the foundational principle of solidarity, urging insurers to actively preserve insurability for all risk profiles. He emphasizes that while digitalization and innovation are necessary for competitiveness, the industry must self-regulate ethical boundaries and collaborate on European standards to preempt political intervention. The regulator stresses that insurers must balance individual risk pricing with collective risk-sharing to maintain public trust and ensure long-term market resilience.
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