2018-01-01
The Bank of Zambia designates September 4, 2018 as the effective date for its Prohibition Against Unwarranted Charges and Fees Directives of 2018. Promulgated via Government Gazette Number 6693 on August 31, 2018, the directives legally mandate financial service providers to eliminate unwarranted charges and fees. All heads of financial institutions must align their billing practices with these requirements immediately upon implementation.