Regulatory Alerts2008-10-21 | CIBN/ABJ/24/08De-Marketing of Banks by Other Banks
The Central Bank of Nigeria has issued a circular to all banks, reminding them of the unethical and unprofessional practice of de-marketing other banks through negative text messages and disparaging comments. Banks are advised to caution their staff against such practices, with severe consequences, including summary dismissal and blacklisting, for those found involved. The CBN will also open channels for customers and the public to report such incidents.
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conduct
enforcement