2026-03-11
Bangladesh Bank directs all scheduled banks to select qualified, certified, and independent mediators for effective Pre-Suit Mediation, mandating strict eligibility criteria including conflict-of-interest checks, prior notice periods, and proven integrity. The circular supersedes previous directives and requires branch managers to ensure full compliance with the outlined mediator selection guidelines and fee structures. Banks must verify that all appointed mediators meet the specified experience, training, and certification standards to facilitate efficient dispute resolution under the Alternative Dispute Resolution framework.