Regulatory AlertsFinancial Services Authority Regulation No. 38 of 2025 on Lawsuits by the Financial Services Authority for Consumer Protection in the Financial Services Sector
The Financial Services Authority (OJK) issued Regulation No. 38 of 2025 to establish its legal authority to file lawsuits for consumer protection in the financial services sector, as mandated by Law No. 21 of 2011 and Law No. 4 of 2023. This regulation details the scope, objectives, execution procedures, and reporting requirements for such legal actions and court decisions. It officially took effect on December 22, 2025, simultaneously repealing specific consumer protection provisions from OJK Regulation No. 22 of 2023.
Financial Services Authority Regulation Number 38 of 2025 Concerning Lawsuits by the Financial Services Authority for Consumer Protection in the Financial Services Sector
Abstract: This Financial Services Authority Regulation (POJK) is established to implement the authority of the Financial Services Authority (OJK) to conduct legal defense through the filing of lawsuits for consumer protection, as regulated in Article 30 paragraph (1) letter b and Article 30 paragraph (2) of Law Number 21 of 2011 concerning the Financial Services Authority (Law 21/2011 concerning OJK) as amended by Law Number 4 of 2023 concerning Development and Strengthening of the Financial Sector (Law 4/2023 concerning P2SK).
The legal basis for this POJK is: Law No. 21 of 2011 as amended by Law No. 4 of 2023; and Law No. 4 of 2023.
This POJK regulates the filing of lawsuits by the OJK for consumer protection in the financial services sector, containing provisions including but not limited to: the authority to file lawsuits for consumer protection in the financial services sector; the objectives of lawsuits for consumer protection in the financial services sector; the implementation of lawsuits for consumer protection in the financial services sector; the implementation of court decisions regarding lawsuits for consumer protection in the financial services sector; and reports on the implementation of decisions.
Note: This POJK takes effect on the date of its promulgation. This POJK was promulgated on December 22, 2025, and established on December 18, 2025. Upon the effective date of this POJK, Article 98 paragraph (1) letter b, Article 99, and Article 100 of POJK Number 22 of 2023 concerning Consumer and Community Protection in the Financial Services Sector are repealed and declared invalid.
Regulation / Search Regulation / Lawsuit by the Financial Services Authority for Consumer Protection in the Financial Services Sector
Sector: EPK
Sub-Sector: Other Regulations
Type of Regulation: OJK Regulation
Regulation Number: 38 of 2025
Effective Date: 12/22/2025
Appendix 1 POJK 38 of 2025 Lawsuit by OJK for Consumer Protection in the Financial Services Sector.pdf Abstract of POJK 38 of 2025 Lawsuit by OJK for Consumer Protection in the Financial Services Sector.pdf FAQ of POJK 38 of 2025 Lawsuit by OJK for Consumer Protection in the Financial Services Sector.pdf
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