2023-03-10
The Superintendencia del Mercado de Valores (SMV) of Panama informs regulated entities that the designated channel for technical support and inquiries regarding the SERI electronic reporting system is the email address soporte@supervalores.gob.pa. The support team operates from Monday to Friday between 8:00 a.m. and 4:00 p.m., with communications received outside these hours addressed on the next business day. The document further clarifies that reporting deadlines remain governed by the provisions of Agreement 08-2005.
Superintendencia del Mercado de Valores Republic of Panama
Panama, March 08, 2023 Circular SMV-02-2023
To Chief Executives and Compliance Officers
Subject: Support Request (SERI).
Dear Sirs:
We reiterate to the entities that submit information through the electronic information submission system (SERI) that the communication channel enabled for issues with the platform or inquiries regarding its use is via the email address soporte@supervalores.gob.pa.
In this regard, the service hours of this Superintendency through the aforementioned email address are Monday through Friday from 8:00 a.m. to 4:00 p.m. Communications received after the indicated hours will be attended to on the next business day. Please take into consideration that reports with delivery deadlines will be subject to the provisions set forth in Agreement 08-2005.
Legal Basis: Single Text of Law Decree 1 of July 8, 1999, and other regulatory Agreements.
Sincerely,
[Signature] Julio Javier Justiniani Superintendent Superintendencia del Mercado de Valores
[Seal: SMV LEGAL DIRECTORATE]