Regulatory Alerts2021-10-07
Official Position on the Application of Provisions of the Act on Voluntary Pension Funds Regarding Delegation of Tasks to Third Parties under Article 76 of the VPFF Act
The Croatian Financial Services Supervisory Agency (HANFA) issued this Official Position to clarify that receiving and processing fund members' inquiries by third parties constitutes a delegable administrative task under Article 76 of the Act on Voluntary Pension Funds. The ruling confirms that third parties handling unit-related inquiries—such as unit counts, valuations on specific dates, total paid amounts in Croatian kunas, and transaction records—are operating within the statutory delegation framework. Consequently, pension companies may legally outsource these inquiry reception and response functions to external entities without violating the Act's delegation requirements.
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