Regulatory AlertsPS26/3: Motor finance consumer redress scheme
The Financial Conduct Authority introduces a mandatory consumer redress scheme for motor finance providers effective March 30, 2026. This regulatory change follows a consultation period and establishes specific handling rules for motor finance complaints. The scheme aims to ensure fair treatment and appropriate compensation for consumers affected by past misconduct in the motor finance sector.
Consultation opened (CP25/27) Read more about Consultation opened (CP25/27)
07/10/2025
Changes to handling rules for motor finance complaints (P25/18) Read more about Changes to handling rules for motor finance complaints (P25/18)
03/12/2025
Redress scheme introduced (PS26/3)
30/03/2026
30/03/2026
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