Classification: GENERAL Page
OFFICE OF THE DEPUTY GOVERNOR I FINANCIAL SUPERVISION SECTOR
MEMORANDUM NO. M-2026-___
To : All Banks
Subject : Guidelines on Querying the Bangko Sentral ng Pilipinas Records
through the BSP Fit and Proper System
Section 146 (Management of Human Resource-related Risk) of the Manual of
Regulations for Banks requires banks to screen their applicants who passed the
initial stages of pre-employment process against the Bangko Sentral ng Pilipinas
(BSP) records.
In line with this, a web-based facility called the BSP Fit and Proper System
(FitPro) was developed. All banks shall use the FitPro upon completion of the
registration requirements of their authorized representatives, in accordance with
the following guidelines:
A. Documentary Requirements for Submission
- Participant1 shall submit three (3) original copies of the following:
a. Terms and Conditions (TAC) – to be signed by the Participant. It provides,
among others, the Participant’s duties and responsibilities, and other
relevant provisions on information security and data privacy. The TAC is
embedded in the FitPro and authorized representatives are required to
review and accept before initiating any search.
b. Participation Agreement (PA) – to be executed in notarized form,
separately and in counterparts, by the BSP and the Participant. PA
provides, among others, the mutual agreement between the BSP and the
bank on their respective roles and responsibilities as the FitPro Operator
and a Participant, respectively.
c. Confidentiality and Non-Disclosure Undertaking (CNDU) – to be
executed in notarized form by the authorized representatives
2 of the
Participant. It describes the confidential relationship between the BSP
and the Participant’s authorized representatives with respect to the
disclosure of confidential information; and
d. Registration Form (RF) – to be signed by the President (or its equivalent
rank) and the Corporate Secretary. The RF includes a list of authorized
representatives who will have access to FitPro, as supported by a Board
Resolution3
.
The prescribed templates can be downloaded from the BSP website,
https://www.bsp.gov.ph/ses/reporting_templates.
1 Participant – refers to a Bank-counterparty of the BSP in the Participation Agreement on the use of
FitPro by banks, acting through its authorized representative/s.
2 Authorized representatives/users/requestors – used interchangeably in FitPro-related documents, are
personnel who are authorized to use or access the FitPro, i.e., the Head of the Human Resource
Department and the Chief Compliance Officer of banks or their designated alternates.
3 The Board Resolution shall indicate positions rather than individual names, provided that internal
controls are in place and the Corporate Secretary certifies the names of the current holders of said
positions in the Registration Form.
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2. For purposes of initial assessment of completeness and correctness of
documentary requirements, Participants shall submit a complete set of
scanned copies of the TAC, PA, CNDU, RF, and the pertinent Board Resolution,
duly signed but not necessarily notarized (as applicable), within five (5)
banking days from the latest approval date of the required documents. These
documents shall be emailed to dsa-fitpro@bsp.gov.ph using the prescribed
subject format:
FitPro DOC<space><Bank Name>,<space><Date of Submission in dd-Month Nameyyyy>
e.g. To: dsa-fitpro@bsp.gov.ph
Subject: FitPro DOC ABC Bank, 30 June 2026
and using the following format as the prescribed filenames:
[Document Code][Bank Acronym][Date in dd Month yyyy].extension
Document Code Example File Type
a. TAC TAC_ABCBank_30 June 2026.pdf pdf
b.PA PA_ABCBank_30 June 2026.pdf pdf
c. CNDU CNDU_ABCBank_30 June 2026.pdf pdf
d. RF RF_ABCBank_30 June 2026.xlsx xlsx
e. Signed RF RF_ABCBank_30 June 2026.pdf pdf
f. Board Resolution BR_ABCBank_30 June 2026.pdf pdf
3. The BSP-Department of Supervisory Analytics (BSP-DSA) shall evaluate the
scanned documentary requirements submitted via email, as provided under
Item A.2 above. If complete and correct, BSP-DSA shall proceed with the
registration in the FitPro of the Participant’s authorized representatives. If
incomplete or with deficiencies, the BSP-DSA shall notify the Participant
through the registered email address of its Chief Compliance Officer (CCO) or
its designated alternate. Registration shall be deferred until all deficiencies
are addressed and the complete set of documents is re-submitted.
4. Upon receipt of BSP-DSA’s notification confirming that the submitted
scanned documentary requirements are complete and correct, the
Participant shall, within ten (10) banking days, transmit three (3) original
copies of the same documents, duly signed and notarized4
(as applicable), to
the following address:
The Director
Department of Supervisory Analytics
11/F Multistorey Building
Bangko Sentral ng Pilipinas
A. Mabini Street, Malate
Manila, 1004 Philippines
4 Failure of the Participant to submit the required three (3) original, duly signed and notarized (as
applicable) copies of the documentary requirements within the prescribed deadline shall result in the
suspension or deactivation of the Participant’s access to the FitPro until full compliance is achieved.
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5. The Participant will be notified via email once the BSP has completed the
execution and notarization of its portion of the PA. Thereafter, copies of the
fully executed counterparts, duly signed and notarized by both parties, shall
be made available for pick-up by the Participant at the BSP Hub.
B. Registration Procedures
- Authorized Representatives/Users. Only the Head of Human Resource
Department and the Chief Compliance Officer, or their officially designated
representatives approved by the Board, shall be registered as authorized
representatives for the FitPro.
To ensure continuity and proper handling of user changes (e.g., resignation,
reassignment), authorized access shall be linked to the users’ official domainbased designated group email accounts for FitPro rather than their personal
email. This approach ensures that system notifications and responsibilities
remain active and accessible even when personnel changes occur.
- Two-Factor Authentication (2FA). All authorized representatives shall enroll
in the FitPro’s 2FA protocol, as outlined in the FitPro Requestor’s Manual
available at the BSP website,
https://www.bsp.gov.ph/ses/reporting_templates, where the latest version
may be accessed.
- Initial Registration Requirements. Initial registration of authorized
representatives shall be processed upon BSP-DSA’s confirmation of the
completeness and correctness of the scanned documentary requirements
submitted via email.
- Updating Authorized Representatives/Users. Any changes to the list of
authorized representatives shall be made by submitting an updated RF and
CNDU, following the procedures and formats in Item A.2.(c), (d) and (e). The
updated RF will serve as the new list of authorized representatives and will
replace the previously submitted RF.
- System Credentials. Upon successful registration, FitPro will send the system
credentials via email, including the user ID and default password. Authorized
representatives shall change their password immediately after their first
login.
C. FitPro Access
- System Access Details.
▪ URL: https://fitpro.bsp.gov.ph
▪ Availability: Monday to Friday, 9:00 AM to 6:00 PM, excluding holidays.
- Support and Downtime. In the event of system inaccessibility due to periodic
maintenance, unscheduled downtime, or other similar situations, the
Participant or its authorized representatives may coordinate with BSP-DSA
by sending an email to dsa-fitpro@bsp.gov.ph.
- Access Reactivation. In cases of suspension or deactivation for reasons
specified in this Memorandum, or for such other grounds as may be deemed
appropriate by the BSP, reactivation shall require the submission of an email
request to dsa-fitpro@bsp.gov.ph. Such request shall include a justification
for the deficiency or discrepancy and a proposed action plan to prevent its
recurrence.
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D. Authorization Form for Querying (AFQ) the BSP Records
- Requirement to Secure AFQ. The Participant shall require applicants who
have passed the initial stages of pre-employment screening to accomplish
the AFQ in the exact format and wording prescribed under Appendix 80 of
the Manual of Regulations for Banks, as amended by BSP Circular No. 1236
dated 11 June 2026. The latest version of the AFQ template can be
downloaded from the BSP website,
https://www.bsp.gov.ph/ses/reporting_templates.
- Form Completion Standards. The AFQ shall be:
▪ Duly accomplished - Do not leave any blank fields. Indicate “N/A” for
fields that are not applicable.
▪ Typewritten - All entries must be typewritten. Handwritten entries are
strictly prohibited, except for signatures. Digital signatures may be
used where acceptable; however, wet signatures or other forms may
be required or permitted at the discretion of the Notary Public.
▪ Saved in PDF to be used in uploading to FitPro.
▪ The AFQ shall be the latest version prescribed by BSP.
▪ Duly signed by the applicant and notarized.
- Upload and Validation. The Participant shall:
▪ Validate the completeness, authenticity and correctness of the AFQ
prior to uploading to FitPro.
▪ Upload the AFQ before initiating any search in FitPro.
▪ Ensure AFQ details match the intended subject before initiating any
query.
The upload of AFQ that is incomplete, erroneous, falsified, or does not
correspond to the intended subject of the query, is strictly prohibited and
shall subject the Participant to appropriate sanctions, including suspension
or deactivation of access to FitPro and other actions as may be warranted
under existing regulations.
- Retention and Accessibility. The Participant shall retain a copy of the AFQ
and maintain a system for updating these records. Such records shall be
made available during on-site examination or upon request for off-site
verification. The AFQ copies shall be retained and disposed of in accordance
with the Participant’s records retention and disposal policy.
- Compliance and Confidentiality. Information obtained from FitPro shall be
used solely for the purpose stated in the AFQ. No other information or data
from the AFQ shall be divulged without the written consent or authorization
of the applicant.
E. FitPro Searches and Results
FitPro searches are based on mandatory fields, specifically the first and last
names, as reflected in the accomplished AFQ. The middle name is an optional
field.
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Search results may yield either (a) no hit or (b) a hit requiring further
verification. In cases where no hit is generated, the result is communicated
directly to the CCO through FitPro. Conversely, where results necessitate further
validation, the status shall be subject to verification by the BSP, and the outcome
shall be communicated by the supervising department in charge of the bank to
ensure accuracy and proper identification of the individual subject of the query.
Banks may refer to the FitPro Requestor’s Manual for detailed guidance on the
procedures for conducting searches and receiving the results.
In conducting searches, authorized representatives shall ensure that the
information being queried is consistent with, and limited to, the details provided
in the AFQ. Where it is necessary to validate search results, authorized
representatives may exercise due diligence in confirming the identity of the
applicant, provided that such actions remain within the scope of the information
disclosed in the AFQ.
F. Important Reminders:
- Participants shall develop and implement an internal policy and procedure
to enforce accountability and responsible use of the FitPro.
- Information obtained through FitPro shall be used solely for purposes
authorized under existing BSP regulations and shall not be disclosed to any
third party without the BSP’s prior written consent.
- Information obtained from FitPro that does not pertain to the applicant shall
be disposed of immediately upon receipt by the bank. Meanwhile,
information pertaining to the applicant shall be processed and retained in
accordance with the Participant’s existing human resource and data privacy
policies.
For compliance.
LYN I. JAVIER
Deputy Governor
06 July 2026