Regulatory Alerts2025-10-30
Added
MAS Notice 211 - Minimum and Best Practice Training and Competency Standards for Direct General Insurers
The Monetary Authority of Singapore issues MAS Notice 211 to establish regulatory requirements and best practice standards for the training and competency of insurance agents and staff within direct general insurers. The notice mandates minimum examination requirements for personnel and outlines specific obligations for insurers regarding the professional development and qualification of their workforce. These standards apply to all direct general insurers, excluding marine mutual and financial guarantee insurers, to ensure industry-wide competency and compliance.
Notices
Last Revised Date: 30 October 2025
MAS Notice 211 - Minimum and Best Practice Training and Competency Standards for Direct General Insurers
Requirements and best practice standards for direct general insurers in relation to training and competency for their insurance agents and other relevant persons.
Licensing, Authorisation and Registration
Training and Competency
Exemptions
Issued pursuant to:
Insurance Act (Cap. 142) section 64(2)
Applies to:
Direct Insurer (General)
,
Direct Insurer (Composite)
View Notice
MAS Notice 211 - Minimum and Best Practice Training and Competency Standards for Direct General Insurers
(204.9 KB)
This notice applies to all direct general insurers other than marine mutual insurers and financial guarantee insurers.
It sets out:
(a) Requirements for a direct general insurer in relation to its insurance agents; (b) Minimum examination requirements for a direct general insurer in relation to the training and competency of its staff, staff of a service provider and its insurance agents; and (c) Best practice standards to be observed in respect of its staff, staff of a service provider and its insurance agents.
28 Oct 2021 Notice 211 dated 28 Oct 2021 (212.5 KB) takes effect on 1 Nov 2021
28 Jun 2021 Notice 211 dated 28 Jun 2021 (195.3 KB)
takes effect on 1 Jul 2021
16 Apr 2020 Notice 211 dated 16 Apr 2020 (451.5 KB) takes effect from 16 Apr 2020
22 Apr 2013 Notice 211 dated 22 Apr 2013 (209.2 KB) [Cancelled with effect from 20 Jul 2015]
Annex 1: Acceptable qualifications in lieu of the CGI qualification. (198.9 KB)
Annex 2: Acceptable qualifications in lieu of the CGI qualification, for Trade Specific Agents. (87 KB)
Informs insurers of the consequential amendments as well as other amendments to certain Notices arising from the Banking (Amendment) Act 2020.
Provides guidance on the relief measures for the General Insurance and Health examinations and Continuing Professional Development requirements under the Insurance Act relating to COVID-19 situation.
Sets out the amendments to MAS Notice 211 to clarify on applicability, 'fit and proper' requirements, and updates to annexes. The changes take effect on 20 July 2015.