2022-09-21

RBNZ Relationship Charter 2022

The Reserve Bank of New Zealand issued this charter to establish a mutual undertaking for building and maintaining high-quality supervisory relationships with regulated entities. It defines core behavioral commitments including honesty, diligence, and professionalism, alongside communication standards requiring clarity, consistency, and timeliness. The document emphasizes that these interactions are grounded in mutual respect, ethical behavior, and stewardship for a healthy financial system benefiting all New Zealanders.

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Relationship Charter. The Reserve Bank aspires to build and maintain the best ‘regulator/regulated’ supervisory relationships possible, with all the different regulated entities. This Charter represents a mutual undertaking of how the parties will work together to achieve this aspiration. We will regularly measure our performance against the commitments set out in the Charter and share the lessons. Our mutual commitments Our behaviours will be Honest positions are openly stated, constructively, freely and frankly Diligent provide clear expectations and deliver on them Achievement focused work together to achieve sound and efficient outcomes Open-minded each other’s perspective is constructively sought and understood Professional disagreements can happen on issues, not people Our communication will be Clear easily understood, with decisions explained Targeted made to the right people in governance and management Consistent one organisation, one message, one tone Timely communication with no surprises Relationships built on mutual respect, ethical behaviour, and te whakatōpū. Stewardship for a healthy and efficient financial system that benefits all New Zealanders.