Regulatory AlertsCA 19-12: Consumer Compliance Supervision Bulletin
The Board of Governors of the Federal Reserve System issued this bulletin to provide senior executives with high-level summaries of pertinent supervisory issues and enhance transparency regarding the Board’s consumer compliance program. The document highlights specific supervisory observations concerning financial technology collaborations, unfair or deceptive acts or practices in online and mobile banking, and fair lending risks associated with targeted internet-based marketing. Reserve Banks are instructed to distribute this letter to supervised institutions and their own supervisory staff to address these identified consumer compliance risks.
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