Palestine Monetary Authority

Palestine Monetary Authority

Circular No. 138 (2013)

To all banks operating in Palestine

Date: Wednesday, 20 November 2013

Subject: Provision of Banking Services for Persons with Special Needs

In light of the Palestine Monetary Authority's directives to develop and provide banking services to all segments of society, particularly persons with special needs, in line with financial inclusion principles, and based on banks' participation in their corporate social responsibility toward this group, the Authority expects all banks to train specialized staff to interact with persons with special needs, including the deaf, mute, and blind, and to provide the necessary requirements to meet their needs. This should be done in cooperation with associations serving these groups. The Authority emphasizes its readiness to coordinate between banks and these associations, and requests that banks provide us with confirmation of such actions within one month of this circular's date.

Public Relations and Market Supervision Department Palestine Monetary Authority

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Ramallah - Al Bireh P.O. Box 452 - Tel.: 02-2409920 - Fax: 02-2409922 Gaza - P.O. Box 4026 - Tel.: 08-2825713 - Fax: 08-2844487 E-mail: info@pma.ps www.pma.ps

Ramallah - Al Bireh P.O. Box 452 - Tel.: 02-2409920 - Fax: 02-2409922 Gaza - P.O. Box 4026 - Tel.: 08-2825713 - Fax: 08-2844487