2026-04-30
Bangladesh Bank's Agent Banking Department & IT Division mandates that all licensed banks submit monthly Agent Banking pilot project data and reports using a newly revised format effective July 2026. The updated format requires the inclusion of gender details for agents, customers, and account holders, as well as agent profitability status, replacing the existing template which remains valid only until June 2026. Submissions must be emailed to the designated department within the first 10 days of each month, with departmental heads held strictly accountable for data accuracy and any discrepancies.
Bangladesh Bank Head Office Motijheel, Dhaka-1000 Website: www.bb.org.bd Circular Office (Agent Banking Department & IT Division) Director General/Head of Department, Policy In Bangladesh, Agent Banking is currently being operated under a pilot project. Dear Sir/Madam, Regarding the submission of Agent Banking Data/Reports through the Revised Format as per the existing guidelines. With reference to Circular No. Agent Banking Dept & IT Div.Circular-1(1)/2025-252 dated 4th June, 2025 issued by the Agent Banking Department & IT Division regarding the submission of Agent Banking Data/Reports through the Revised Format, you are requested to kindly note the following: 2. In the aforementioned circular, it was instructed that the existing data/reports on Agent Banking pilot projects, including the Geolocation and Transaction details of Agents and Customers, should be submitted through the Revised Format as per the guidelines. Therefore, in consultation with the Bangladesh Bank Policy Department and the IT Division, and to ensure the accuracy of Agent Banking data/reports, the existing format has been revised to include the Gender of Agents, Customers, and Account Holders, along with the Profitability Status of Agents, after verifying the existing data/reports (see Annexure). Accordingly, the following instructions have been issued by the Agent Banking Department & IT Division, Circular Office, for the proper submission of Agent Banking Data/Reports through the Revised Format: K) From July 2026 onwards, the data/reports for the previous month shall be submitted to the Agent Banking Department & IT Division, Circular Office via email (agentbanking.statbb@gmail.com) within the first 10 days of the following month. Additionally, the relevant data/reports shall be submitted along with the Annexure (Annexure-1) of the submission format; L) The existing format shall remain valid until June 2026. Agent Banking data/reports shall be submitted based on the instructions of Circular No. Agent Banking Dept & IT Div.Circular-1(1)/2025-252 dated 4th June, 2025 until June 2026. However, from July 2026 onwards, the new format shall be used for submission; M) If there is any discrepancy in the Mapping/Status of Geolocation in the Revised Format, it shall be verified through the relevant email; N) The Head of Department/Deputy General Manager shall be responsible for the accuracy of the submitted data/reports. In case of any discrepancy in the submitted data/reports, the respective Head of Department/Deputy General Manager shall be held accountable. 3. This instruction has been issued under Section 45 of the Bangladesh Bank Order, 1972 (Amended in 2023). Yours faithfully, (Md. Abul Kalam Azad) Director General (Circular) Ext. 9530535 Copy to: No. 01 Date: 17 Jyestha, 1433 30 June, 2026