Regulatory Alerts2025-07-17
CSA Staff Notice 31-366: OBSI Joint Regulators Committee Annual Report for 2024
The Canadian Securities Administrators and CIRO issued this notice to report on the Joint Regulators Committee's oversight of the Ombudsman for Banking Services and Investments during 2024. The Committee highlighted ongoing efforts to strengthen OBSI by proposing a binding dispute resolution framework and monitoring low settlement rates that erode investor confidence. Key activities included reviewing OBSI's transition to the sole banking complaints body, addressing systemic issues in fund risk ratings, and engaging with stakeholders on emerging complaint trends.
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