Regulatory Alerts2024-12-10
RBNZ Thematic Review on Financial Inclusion Practices
The Reserve Bank of New Zealand issued this thematic review to assess financial inclusion practices within the deposit-taking sector following a desk-based review and engagements with 20 entities. The report identifies key insights regarding strategic approaches, product offerings, and operational challenges, while highlighting good practices in governance, targeted initiatives, and data measurement. It encourages deposit takers to embed these practices and outlines opportunities for industry-wide collaboration on metrics, customer onboarding, and cash system redesign.
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