Regulatory Alerts2026-06-24
DMD Circular Letter No. 09: Regarding the continuation of the savings certificate sales service
The Department of Monetary Management of Bangladesh Bank issued Circular Letter No. 09/2026 to schedule banks regarding the sale of savings certificates. The directive addresses customer complaints that banks are discouraging investments despite being listed as authorized sellers, and mandates that banks provide full cooperation and regular supervision of branch activities. Additionally, banks are advised to display complaint procedures visibly and ensure prompt action on grievances to maintain service quality.
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