2023-10-12
The Canadian Securities Administrators and CIRO jointly issued this notice to report on the 2022 activities of the Joint Regulators Committee overseeing the Ombudsman for Banking Services and Investments. The Committee monitored low settlement rates, emerging crypto fraud trends, and systemic issues while advancing policy work to establish binding authority for OBSI awards. Additionally, the report details the review of OBSI's independent evaluations and ongoing consultations regarding federal banking complaint handling reforms.