Regulatory Alerts2025-05-13 | FIL-12-2025FDIC Office of the Ombudsman 2024 Annual Report
The FDIC Office of the Ombudsman published its 2024 Annual Report detailing how it resolved 2,535 stakeholder complaints while fulfilling statutory mandates under the Riegle Act. The document outlines key operational achievements, including a 54 percent post-examination survey response rate, the monitoring of thirteen banks through the Supervision Appeals Review Committee, and the administration of fifty FOIA assistance requests. By maintaining its role as a confidential, independent liaison, the office continues to streamline regulatory communications, reduce procedural delays, and ensure fair treatment for banking institutions and the public.
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