Regulatory Alerts2020-03-26
Added · Updated
Circular 02 of 2020: NCR Office Lockdown and Remote Contact Details
The National Credit Regulator (NCR) offices are on lockdown from 27 March 2020 until 16 April 2020, during which the regulator will not operate at full capacity. Specific departments remain accessible remotely via designated email addresses for complaints, media queries, registrations, debt counselling, DHS, PDA, credit provider, credit bureau, and statistics inquiries. The NCR advises stakeholders to expect delays in responses during this period.
Circular 02 of 2020 In response to the rapid escalation of the COVID-19 and the national lockdown measures pronounced by the President, please note that the offices of the National Credit Regulator (NCR) will be on lockdown effective 27 March 2020 until 16 April 2020. In this period, the NCR will not be operating at full capacity, however the below departments will be accessible remotely as follows: Complaints complaints@ncr.org.za Media queries lselibi@ncr.org.za or rsingh@ncr.org.za Registrations zmngqund@ncr.org.za Debt Counselling queries tvandergrijp@ncr.org.za DHS queries ssubbiah@ncr.org.za PDA queries LDangale@ncr.org.za or tnemahagala@ncr.org.za Credit Provider queries tsmith@ncr.org.za Credit Bureau queries snhangombe@ncr.org.za Statistics bgwexe@ncr.org.za Please bear with us during this period and expect delays in some of our responses. We wish you a safe passage through the national lockdown period.
NATIONAL LOCKDOWN MESSAGE FROM THE NCR 1 Number 02 | March 2020 Disclaimer: While the NCR has taken reasonable care to ensure the factual accuracy of this circular, it cannot guarantee such accuracy especially with regards to future events. Accordingly, NCR does not accept any liability for damages incurred by any party as a result of decisions or actions taken on the basis of information supplied in this Circular.