Regulatory Alerts2017-12-01
Instruction No. 2017-I-21 of December 1, 2017, regarding the questionnaire on commercial practices and customer protection (repealed)
The Prudential Control and Resolution Authority issued Instruction No. 2017-I-21 to mandate that regulated financial institutions complete an annual questionnaire on commercial practices and customer protection. The instruction defines the scope of applicable entities, specifies the four-part structure of the questionnaire covering identification, activities, practices, and internal controls, and sets the submission deadline for June 30 each year. It also grants exemptions for certain B2B-only or specific niche activities and formally repeals the previous 2015 instruction.
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