2022-01-01

Launch of the Digital Financial Services Campaign – Go Cashless

The Bank of Zambia has launched the 'Go Cashless' campaign to promote Digital Financial Services and associated safety tips across commercial banks, non-bank financial institutions, and payment service providers. This initiative aligns with the regulator’s 2020–2023 Strategic Plan by advancing financial inclusion and stability through increased public awareness of DFS benefits. Stakeholders are required to actively adopt the campaign theme and disseminate safety guidelines to accelerate cashless transactions nationwide.

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[Logo: BANK of ZAMBIA]

BANK of ZAMBIA OFFICE OF THE GOVERNOR

BOZ/EXEC/GOV/psd/ns

October 3, 2022

CB Circular No. : 12/2022

To : All Heads of Commercial Banks, Non-Bank Financial Institutions and Payment Service Providers

LAUNCH OF THE DIGITAL FINANCIAL SERVICES CAMPAIGN – ‘GO CASHLESS’

Reference is made to the above subject.

The Bank of Zambia will conduct awareness campaigns to promote Digital Financial Services (DFS) and the associated safeguards/safety tips. This is in line with Bank of Zambia Strategic Plan for the period 2020 to 2023, which has two focus areas, namely, Financial Inclusion and Financial Stability. The campaigns will be conducted under the theme ‘Go Cashless’. As key stakeholders, we request you to join the Bank by adopting the ‘Go Cashless’ theme and increasing awareness of the safety tips and benefits of DFS.

Your usual support will be greatly appreciated.

Yours sincerely,

[Signature]

Denny H. Kalyalya (Dr.) GOVERNOR

cc: Deputy Governor – Operations Deputy Governor – Administration Director – Payment Systems Director – Bank Supervision Director – Non-Bank Financial Institutions Supervision


Bank Square, Cairo Road, P.O. Box 30080, Lusaka, Zambia Tel:+260-211-399301, 399300, E-mail: governor@boz.zm. Web: http://www.boz.zm