2019-01-14
The Governor of the National Bank of Serbia issued this Decision to mandate the specific form, contents, and delivery timelines for annual fee statements provided to payment service users. Payment service providers are required to compile separate statements for each account using prescribed schedules that detail all charged fees and applicable interest rates for both consumers and entrepreneurs. These statements must be sent to consumers by March 1 of the following year or immediately upon account closure, while statements for entrepreneurs are issued only upon request.