2018-07-16

Added 2026-06-23 · Updated 2026-07-08

FS19/2: A Duty of Care and Potential Alternative Approaches – Summary of Responses and Next Steps

The Financial Conduct Authority issued FS19/2 to summarize responses to its discussion paper on establishing a duty of care for consumers. The document outlines the regulator's next steps in developing potential alternative approaches to enhance consumer protection standards. This feedback statement serves as a transitional record leading up to the subsequent Consumer Duty consultation.

United Kingdom

Financial Conduct Authority

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Discussion opened: DP18/5

17/07/2018

Feedback Statement FS19/2

23/04/2019

Consumer Duty Consultation CP21/13

14/05/2021

14/05/2021