General Standard No. 574 — Norms for Supervised Savings and Credit Cooperatives on Exceptional Requirements and Conditions for Requesting Refund of Participation Shares, and Establishing Modifications in the Compendium of Accounting Standards for Cooperatives

1 REF: Introduce new Chapter CAC-21 to the Updated Compilation of Standards for Supervised Savings and Credit Cooperatives, regarding the exceptional requirements and conditions to request refund of participation shares, and establishes modifications in the Compendium of Accounting Standards for Cooperatives.

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August 24, 2026 General Standard No. 574 Savings and Credit Cooperatives The Financial Market Commission (hereinafter, "Commission"), in compliance with the mandate contained in Article 19 bis of Decree with Force of Law No. 5, which fixes the consolidated, concorded, and systematized text of the General Cooperatives Law, modified by Law No. 21.641, issues the following instructions: The provisions of the new second and third paragraphs of Article 19 bis of the General Cooperatives Law establish the duty of this Commission to define the requirements that supervised savings and credit cooperatives (hereinafter, "cooperatives" or "CACs") must meet to effect refunds of participation shares to their members in cases where there have been no capital contributions for an amount at least equivalent to the amount of the refunds requested, being able to adapt the criteria to the specific particularities and risks of each cooperative. Therefore, through this General Standard, the Commission establishes the general criteria and guidelines that will be considered to determine the requirements and conditions for requesting refunds of participation shares in cooperatives to their members, which will be established in the new Chapter CAC-21 of the Updated Compilation of Standards for Savings and Credit Cooperatives ("RAN CACs"), included in Annex No. 1 of this standard. Additionally, the Compendium of Accounting Standards for Cooperatives is modified for the presentation of monthly financial information and financial statements after a request for refund of members' shares is approved by this Commission. The corresponding adjustments are detailed in Annex No. 2. As a result of the above changes, the new Chapter CAC-21 is incorporated into the RAN CACs and the relevant pages of the Compendium of Accounting Standards for Cooperatives are replaced. This regulation enters into force immediately, except for the following transitional provisions.

2 TRANSITIONAL PROVISIONS Regarding Chapter CAC-21 of the RAN CACs, the provision contained in the first paragraph of Title VI, referring to the submission of the request to this Commission through the Digital System established in Title VI of Law No. 21.770, will be applicable once said system is implemented, the corresponding enabling technology is available, and the cooperative has a management rating in accordance with what is established in Chapter CAC-10 of the RAN CACs. While these cumulative circumstances do not occur, the request for refund of participation shares must be sent to this Commission in accordance with the instructions established in General Standard No. 515. In these cases, the refund may only be executed by the CAC after being approved by this Commission, which will rule within a period not exceeding 90 calendar days, counted from the receipt of the information. During the evaluation, the Commission may request additional information and adjust response deadlines in accordance with the new background obtained. Likewise, while the first management rating has not been carried out in accordance with what is established in Chapter CAC-10 of the RAN CACs, refund requests for shares, to which a plan must be attached, must be presented on each occasion that a refund is requested under the exceptional mechanism of the second and third paragraphs of Article 19 bis of the GCL. Thus, during the period indicated in the previous paragraph, the cooperative interested in presenting a request, in addition to complying with letters a), b), c), d), and g) of Title III of Chapter CAC-21, must formalize it through a single document that includes: 1) a specific refund plan, with the elements indicated in Title II of Chapter CAC-21, and 2) the request itself, with the background established in Titles IV and V of the same Chapter. The documentation must be sent to this Commission in accordance with the instructions established in General Standard No. 515. Once received, the Commission will rule within a period not exceeding 90 calendar days, counted from its receipt. During the evaluation, additional information may be requested and response deadlines may be adjusted based on the new background. Finally, it is provided that the changes made to the Compendium of Accounting Standards for Cooperatives, detailed in Annex No. 2, will be applicable from January 1, 2027. CATHERINE TORNEL LEÓN PRESIDENT FINANCIAL MARKET COMMISSION

1 Annex 1: New Chapter CAC-21 of RAN CACs CHAPTER CAC-21 EXCEPTIONAL REQUIREMENTS AND CONDITIONS FOR REQUESTING REFUND OF PARTICIPATION SHARES FOR SAVINGS AND CREDIT COOPERATIVES. This Chapter establishes the provisions regarding the requirements and conditions that Savings and Credit Cooperatives (hereinafter, "cooperatives") supervised by the Financial Market Commission (hereinafter, "the Commission") must meet to exceptionally request refund of participation shares to their members, in those cases where capital contributions equivalent to the amount of the refunds requested had not previously been made, in accordance with Article 19 bis of Decree with Force of Law No. 5 of 2003, of the Ministry of Economy, Development and Reconstruction, which establishes the consolidated, concorded, and systematized text of the General Cooperatives Law (hereinafter, "GCL"). I. GENERAL CONSIDERATIONS Article 19 bis of the GCL establishes that cooperatives, in no case, may refund their members participation shares without having previously made capital contributions for a sum at least equivalent to the amount of the refunds required by legal, regulatory, or statutory cause, which makes them exigible or procedent. Without prejudice to the foregoing, and in accordance with the same Article 19 bis of the GCL, modified by Law No. 21.641, it corresponds to this Commission, prior favorable agreement of the Central Bank of Chile (hereinafter, "BCCh"), the definition of the requirements and conditions to exempt from the previous prohibition, those cooperatives that present a request for refund of members' participation shares together with a plan to execute said refund, which will be subject to the approval of the Commission. In the following titles, the minimum content that the refund plan of participation shares must contain is established and detailed, the requirements that cooperatives must meet to present a request, as well as the process of presentation, review, and approval of the request by the Commission.

2 II. REFUND PLAN OF PARTICIPATION SHARES Prior to the presentation of any request for refund of participation shares, the cooperative must have a refund plan for shares, duly approved by this Commission. This plan must contemplate the following minimum aspects: a) Factors on the basis of which the cooperative will justify the application of the exceptional refund mechanism of shares regulated in this Chapter, in accordance with the final paragraph of art. 19 bis of the GCL, for example, in function of its business model and risk profile. b) Refund mechanism, including payment modalities of the amounts involved, calculation method, process flows, and other operational details. c) Identification of the risks of the refund mechanism, explaining the different mitigators that are considered to apply to reduce the identified risks. d) The communication plan that the institution will implement to inform members about the share refund process, including the contact channels to which they can resort in case of doubts or complaints. e) Maximum deadline in which the refund would be carried out after the approval of the request by this Commission. The refund plan of participation shares must be approved by the General Assembly of Members by a simple majority of the members present and/or represented. Before the holding of the General Assembly, and with at least 15 business days in advance, the cooperative must inform and send to all members the background of the refund plan that will be submitted to vote, by sending an email or other mechanism determined by the Board of Directors. The Board of Directors of the cooperative may request at any time from this Commission the approval of the refund plan for participation shares. To present the plan, a document signed by the manager of the cooperative must be sent to the Commission, together with all the information indicated in this Title, in accordance with the presentation instructions established in General Standard No. 515. Additionally, said document must include a detail of the approval process of the General Assembly, including the level of participation and representativeness of the vote. Once the required background is presented, the Commission will rule within a period not exceeding 90 calendar days, counted from the receipt of the background. However, during the evaluation of the plan, the Commission may request additional information and/or adjust response deadlines. The result of the evaluation may be the approval of the plan, with or without observations, which must be attended to in the terms determined by this Commission, or its rejection for founded reasons. The approved plan must be reviewed periodically by the Board of Directors of the cooperative, in order to evaluate its validity and adequacy to the financial and operational conditions of the entity. For these purposes, and within the framework of what mandated by the Assembly, the Board of Directors may submit to the approval of this Organism, modifications or updates of the plan previously approved by the Commission, in accordance with the procedure established in this title. The process of updating and/or modifying the plan must ensure that all parties

3 interested are duly informed of the changes introduced. exercise of its legal powers, the Commission may require the modification or update of the plan. For these purposes, the General Assembly must delegate in the Board the necessary powers to effect the modifications that come from the observations instructed by the Commission. Finally, the Commission may revoke the authorization of a previously approved plan to a cooperative, if non-compliance with this regulation is observed. In such cases, no new requests for refund of participation shares may be made while a new plan is not obtained approval by the Commission, in accordance with this regulation. III. PRIOR REQUIREMENTS FOR THE PRESENTATION OF REQUEST Before presenting a request for refund of participation shares, the Commission must have approved the respective plan, in accordance with the guidelines established in Title II. In case of adjustments or updates instructed by the Commission, these must be incorporated into the plan, for final approval. Additionally, the interested cooperative must comply with the following prior requirements: a) Not being in an early regularization process as indicated in Title XIV of the General Banks Law, applicable to cooperatives supervised by the Commission, as provided in Article 87 of the GCL. b) Not being requesting or making use of the exceptional facilities that the BCCh may grant to these institutions, in accordance with the powers to safeguard the stability of the financial system provided in the Fifth Paragraph of Title III of the Organic Constitutional Law that governs it. c) Having a level of Effective Equity over Risk-Weighted Assets, net of required provisions, higher than 21%. The determination of Risk-Weighted Assets will be made in accordance with the regulation issued by this Commission; while effective equity is determined in accordance with the instructions of Chapter III.C.2 of the BCCh Financial Standards Compendium. d) That the Consolidated Statement of Comprehensive Income of the calendar year previous to the date of the request does not present losses for the period, and that the cooperative does not project losses for the current year. e) That it is currently classified with a management level A or B in accordance with Article 87 of the GCL and Articles 59 and 62 of the General Banks Law (hereinafter, LGB). f) To present at the time of the request, an evaluation in "Compliance" or "Material Compliance" in the specific evaluation matter corresponding to "Management of capital management". g) To be in compliance with the requirements established in Chapter III.C.2 of the BCCh Financial Standards Compendium.

4 IV. REQUEST FOR REFUND OF SHARES TO THIS COMMISSION To make the request, the cooperative must send a document that contains the following background: a) Evidence of compliance with the conditions established in Title III of this same Chapter. b) Description of the assets that the cooperative will use to obtain liquidity to effect said refunds, referencing the degree of liquidity of the instruments and the order in which the assets will be liquidated, if necessary. c) The global amount in UF and the quantity of total shares committed in the refund. d) Estimates of the impact that the refund of shares will have on both the Financial Statements, as well as in the compliance of the different regulatory limits, clearly indicating the ex ante and ex post values to the refund. e) Projection of the indicators considered in the preceding letter, and the trend of the growth rate of contributed capital, for the 12 months following the eventual refund, informing separately the effect by the readjustment of the participation shares in the contributed capital, from the effect by new capital contributions received and of the capital contributions returned. f) The certificate that the Board of Directors of the cooperative has approved the presentation of the request before the Commission, by a simple majority of its members. V. CONDITIONS FOR THE APPROVAL OF THE REQUEST The refund of participation shares must not compromise the solvency and/or liquidity current and prospective of the cooperative. In this sense, the cooperative that presents a request for refund of shares must also justify the compliance with the following elements: a) That after the share refund process, it does not materially impact or harm the members who will remain in the cooperative. b) That, at all times, both prior to the refund and after this, compliance with the requirements established in Chapter III.C.2 of the BCCh Financial Standards Compendium is given. c) That, after the share refund process presented in the request, it is estimated that the cooperative will have an Effective Equity level higher than 21% of Risk-Weighted Assets, net of required provisions. d) That the mechanism for refund of participation shares presents a low level of risk at the time of the request, considering the effect of the mitigators described in the refund plan. For example, an operational risk associated with the channel to effect the refund could be identified. In such a case, it is expected that refunds be made through transfers to updated and duly registered accounts, in order to guarantee the

5 security and reliability of the process. Another potential risk that could arise from inconveniences in the refund of shares is reputational risk. To mitigate the unwanted effects associated with the process of refund of participation shares, it is expected that the cooperative generate contingency plans that include adequate and effective communication strategies. The contingency plans may not consider the use of financing or refinancing facilities that the BCCh may grant by virtue of its Organic Constitutional Law and which is established in the seventh paragraph of Article 87 of the GCL. VI. APPROVAL PROCEDURE OF THE REQUEST The manager of the cooperative must send to this Commission, through the Digital System established in Title VI of Law No. 21.770, a sworn declaration with the background described in Titles IV and V. After receiving the confirmation of entry in the System, the request for refund of shares will be understood as approved. Thus, after this approval, the cooperative must carry out the refund of shares in accordance with the terms fixed in the plan approved by this Commission, as well as within the deadline and form established in the respective request for refund. The cooperative may not present a new request for refund of participation shares of members for a minimum period of twelve months, counted from the last request approved by this Commission. The approval procedure established in this Title does not preclude the exercise of the supervisory powers of the Commission. In such a case, if during the review process the total of the committed shares has not yet been refunded and the Commission considers that significant changes have occurred in the conditions of the cooperative, it may suspend the approval, request additional information, and, eventually, revoke it.

1 Annex 2: Modification to the Compendium of Accounting Standards for Cooperatives The accounts of the monthly financial position statement that cooperatives must send to this Organism through the BC file of the Information System Manual for CACs are adjusted, in accordance with the guidelines established in Chapter H-3 of the Compendium of Accounting Standards for Cooperatives (hereinafter, "CNC CACs"), with the purpose of separating the treatment of paid capital subject to refund according to the first and second paragraphs of Article 19bis of the General Cooperatives Law. In specific, the following accounts are replaced and created in Chapter H-3: a. 3100 PAID CAPITAL Comprises the sum of codes 3100.1 and 3100.2. b. 3100.1 "Contributed Capital" Corresponds to the amounts of capital contributed by members according to Article 19bis of the General Cooperatives Law (GCL). Contributed capital must be registered separately according to the application of the general criterion established in the first paragraph of the same article and of the exception established in the second paragraph of Article 19bis. In both cases, the amount of capital contributions will be included until the month in which the refund to the member of their contributed capital is generated. Comprises the sum of codes 3100.1.1 and 3100.1.2. c. 3100.1.1 "Contributed Capital under the treatment of the first paragraph of Article 19bis GCL" Corresponds to the amounts of capital contributed by members according to the application of the first paragraph of Article 19bis GCL. The amount of capital contributions will be included until the month in which the refund to the member of their contributed capital is generated. From the month in which the cooperative receives the approval by this Commission of a request for refund of participation shares through the mechanism established for it in Chapter CAC-21 of the Updated Compilation of Standards for Savings and Credit Cooperatives (RAN CACs), the amount committed by the request must be reclassified from this item to the item "Contributed Capital under the treatment of the second paragraph of Article 19bis GCL" (code 3100.1.2). d. 3100.1.2 "Contributed Capital under the treatment of the second paragraph of Article 19bis GCL" Corresponds to the amounts of capital contributed by members according to the application of the second paragraph of Article 19bis GCL and which represents an exception to the general criterion established in the first paragraph of Article 19bis. The amount of capital contributions that are part of a request

2 of return of participation shares approved by this Commission through the mechanism established for this purpose in Chapter CAC-21 of the RAN CACs, until the month in which the return of the member's contributed capital is generated. Therefore, this amount must be reclassified to this code from "Contributed capital under the treatment of the first inciso of article 19bis LGC" (code 3100.1.1). e. 3100.2 "Accumulated provision for redemption of contributed capital" It is necessary to consider as a provision the amount committed by contributed capital to be returned that forms part of a priority list, starting from the month in which the cooperative receives the member's request to redeem their contributed capital. Consequently, in that month, the cooperative must provision the committed amount of contributed capital that is registered under the treatment of the first and second incisos of article 19bis LGC. The provision corresponds to the application of what is established by IAS 32 on "Presentation of financial instruments" and interpretation IFRIC 2 on "Contributions by members of cooperative entities and similar instruments" which regulate the conditions that determine when the return can be made, given that such conditions do not change the nature of the committed amount as a financial liability. When the return of the member's contributed capital is generated, the same amount previously provisioned that is registered in codes 3100.2.1 and 2700.4.1, 3100.2.2 and 2700.4.2, or 3100.2.3 and 2700.4.3 respectively; must be reversed; and the amount must be derecognized from the contributed capital account that is affected by the return (codes 3100.1.1 and/or 3100.1.2). Finally, it comprises the sum of codes 3100.2.1, 3100.2.2 and 3100.2.3. f. 3100.2.1 "Accumulated provision for redemption of contributed capital under the treatment of the first inciso of article 19bis LGC with contributions received not yet applied for redemptions." It is necessary to include as a provision the amount committed by contributed capital to be returned from a priority list, registered in code 3100.1.1, starting from the month in which the cooperative receives the member's request to redeem their contributed capital. In this item, the provision must be registered for the amount of contributions received that have not yet been applied for redemptions, for example, contributions received that do not yet cover the next contributed capital to be returned from a priority list. The counterpart of this item must be reported in code 2700.4.1. g. 3100.2.2 "Accumulated provision for redemption of contributed capital under the treatment of the first inciso of article 19bis LGC with contributions to be received" It is necessary to include as a provision the amount committed by contributed capital to be returned from a priority list, registered in code 3100.1.1, starting from the month in which the cooperative receives the member's request to redeem their contributed capital. In this item, the provision must be registered for the committed amount by the priority list with contributions to be received, and which have not been registered in code 3100.2.1. The counterpart of this item must be reported in code 2700.4.2.

3 The sum of 3100.2.1 and 3100.2.2 will account for the total balance of the priority list subject to the treatment of the first inciso of article 19bis LGC. h. 3100.2.3 "Accumulated provision for redemption of contributed capital under the treatment of the second inciso of article 19bis LGC" It is necessary to include as a provision the amount committed by contributed capital to be returned from a priority list, registered in code 3100.1.2 under the treatment of the second inciso of article 19bis LGC. Starting from the month in which the cooperative receives approval from this Commission for a request for return of participation shares through the mechanism established for this purpose in Chapter 21 of the RAN CACs, the committed amount by the request must be provisioned in this item with its counterpart in code 2700.4.3, and in parallel, the amount previously provisioned in "Accumulated provision for redemption of participation shares under the treatment of the first inciso of article 19bis LGC" (codes 3100.2.1 and 2700.4.1 and/or 3100.2.2 and 2700.4.2 respectively) must be reversed. i. 2700.4 "Accumulated provision for redemption of contributed capital" It corresponds to the counterpart of what is reported in line 3100.2. j. 2700.4.1 "Accumulated provision for redemption of contributed capital under the treatment of the first inciso of article 19bis LGC with contributions received not yet applied for redemptions" It corresponds to the counterpart of what is reported in item 3100.2.1. k. 2700.4.2 "Accumulated provision for redemption of contributed capital under the treatment of the first inciso of article 19bis LGC with contributions to be received" It corresponds to the counterpart of what is reported in item 3100.2.2. l. 2700.4.3 "Accumulated provision for redemption of contributed capital under the treatment of the second inciso of article 19bis LGC" It corresponds to the counterpart of what is reported in item 3100.2.3. m. 3600 "REVALUATION OF PARTICIPATION SHARES" It corresponds to the revaluation due to the variation of the UF of the reported period or exercise with respect to contributed capital, registered in codes 3100.1.1 and 3100.1.2 under the treatment of the first and second incisos of article 19bis LGC and, if applicable, voluntary reserves and accumulated losses. In addition, the amount of the revaluation of participation shares in this line must be considered for the determination of the surplus or deficit. With the same purpose as the previous adjustment, the following modifications are made to Chapter G-4 of the CNC CACs in its numerales 1 and 2:

1. Capital contributions for payment of participation shares

4 According to IFRS, capital contributions made by members can be considered as equity from the moment they are effectively received and must be registered in contributed capital separately according to the application of the general criterion established in the first inciso of article 19bis of the General Cooperatives Law (LGC) and the exception established in the second inciso of article 19bis LGC. In both cases, the amount of capital contributions will be included until the month in which the return of the member's contributed capital is generated. On the other hand, starting from the month in which the cooperative receives approval from this Commission for a request for return of participation shares through the mechanism established for this purpose in Chapter CAC-21 of the Updated Compilation of Rules for Savings and Credit Cooperatives (RAN CACs), the committed amount by the request must be reclassified from "Contributed capital under the treatment of the first inciso of article 19bis LGC" (code 3100.1.1) to the item "Contributed capital under the treatment of the second inciso of article 19bis LGC" (code 3100.1.2). In addition, it is necessary to include in the contributed capital that is registered under the treatment of the first and second incisos of article 19bis of the LGC, the respective revaluation due to the variation of the UF of the reported period or exercise and, if applicable, the surplus of the previous exercise and/or voluntary reserves that had been capitalized in contributed capital or accumulated losses that had been absorbed in contributed capital by a decision of the General Assembly of Members or an Extraordinary Assembly of Members. 2. Return of participation shares In the case of the first inciso of article 19bis LGC, it corresponds to return to the member their contributed capital when the cooperative has fulfilled the conditions for it, that is, when contributions of capital have been received by the cooperative for a sum at least equivalent to the amount of the returns required after the date on which the participation shares become due. In the case of the second inciso of article 19bis LGC, it corresponds to return to the member their contributed capital when the cooperative has fulfilled the conditions established for it, according to a request for return of participation shares approved by this Commission through the mechanism established in Chapter CAC-21 of the RAN CACs. On the other hand, it is necessary to consider as a provision the amount committed by contributed capital to be returned that forms part of a priority list, starting from the month in which the cooperative receives the member's request to redeem their contributed capital. Consequently, in that month, the cooperative must provision the committed amount of contributed capital that is registered under the treatment of the first and second incisos of article 19bis LGC. The provision corresponds to the application of what is established by IAS 32 on "Presentation of financial instruments" and interpretation IFRIC 2 on "Contributions by members of cooperative entities and similar instruments" which regulate the conditions that determine when the return can be made, given that such conditions do not change the nature of the committed amount as a financial liability. When the return of the member's contributed capital is generated

5 of their contributed capital, the same amount previously provisioned that is registered in codes 3100.2.1 and 2700.4.1, 3100.2.2 and 2700.4.2 or 3100.2.3 and 2700.4.3 respectively; must be reversed; and the amount must be derecognized from the contributed capital account that is affected by the return (codes 3100.1.1 and/or 3100.1.2). In another matter, numeral 6 "Presentation in the Statement of Financial Position" of Chapter G-4 is eliminated, as this information is already presented as indicated in Chapter H-3 and Annex 1 of Chapter H-1.