2020-05-31

Added · Updated

Guidelines for White Label ATM and Merchant Acquiring Services

The guidelines establish a regulatory framework for non-bank entities licensed as Payment System Operators to deploy, own, and operate white label ATMs and merchant acquiring services. Eligible entities must meet specific paid-up capital requirements of Taka 450 million for ATM-only services, Taka 100 million for merchant acquisition only, or Taka 100 million plus a bank guarantee for both, and must maintain a minimum deployment ratio of 100 ATMs and 1,000 POS/QRs annually with an urban-to-rural ratio of 1:3. White label devices are prohibited from displaying bank names and cannot charge customers directly, with settlement handled by designated banks and dispute resolution managed through established banking channels.

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