2022-03-18

Added · Updated

Processing Times for Electronic Money Institution Authorisation Applications

De Nederlandsche Bank establishes that the statutory consideration period for electronic money institution authorisation is three months, commencing only upon receipt of a complete application. Processing often exceeds this timeframe due to requests for supplementary information, which suspends the clock until provided. Applications of higher quality and completeness are processed more rapidly, while failure to respond to information requests may result in the cessation of consideration.

De Nederlandsche Bank logo

Netherlands

De Nederlandsche Bank

Click to view thumbnail

Factsheet

Read aloud

When applying for authorisation from DNB, you should bear in mind the following processing times. The time between submitting your application and receiving DNB's decision differs for each application.

Published: 18 March 2022

The statutory consideration period for an application to be authorised as an electronic money institution is three months. The consideration period will start when we have received all information that is required to take a decision.

We have learned from experience that the total application processing time tends to be longer than three months. This is because the consideration period does not start until the application is complete. The consideration period may also be suspended if information is missing, or if your application prompts additional questions. We will then ask you to provide us with additional information. The consideration period will resume when we have received all relevant information. If you do not supplement your application on request, or you fail to do so sufficiently, we may decide to cease consideration of your application.

Quality

The time we need to handle your application greatly depends on its quality and completeness and the supplementary information that you provide. If for any reason we are unable to come to a decision within the set period, we will inform you accordingly. Generally speaking, the better the quality of your submitted application (in terms of both content and completeness), the faster we can process it.

Contact

If you are considering to submit an application, you can contact our Expert Centre on Market Access to announce your application for authorisation, and to enquire after the expected processing time.

General information

What is an electronic money institution?

Services not requiring authorisation

Exemption from the authorisation requirement

Applying for authorisation

Application form and notes

Application process (10 steps)

How long will it take to consider my application for authorisation?

Application fees

How to apply successfully

Background information

PSD2

Prohibition on operating as an electronic money institution without authorisation

Public register

Electronic money institutions having their registered offices in other member states

Legislation and regulations governing market access for electronic money institutions

Discover related articles

Factsheet

Market access

Electronic money institutions

Share:

Share on LinkedIn

Share on X

Share on Facebook

Share via Email

Interesting articles

Fine for CCV Group B.V. for lack of SIRA

21 July 2026

Enforcement measures

De Nederlandsche Bank (DNB) discloses its decision of 9 July 2020 to impose an administrative fine on CCV Group B.V. (CCV). DNB also discloses its decisions on CCV’s objection of 13 April 2022 and CCV’s subsequent appeal and higher appeal.

Read more Fine for CCV Group B.V. for lack of SIRA

Enforcement measures

21 July 2026

Administrative fine imposed on CCV for inadequate customer due diligence

13 July 2026

Enforcement measures

De Nederlandsche Bank (DNB) imposed an administrative fine of €2.65 million on payment institution CCV Netherlands B.V. (CCV). We have imposed the fine because CCV failed to adequately and continuously monitor transactions.

Read more Administrative fine imposed on CCV for inadequate customer due diligence

Enforcement measures

13 July 2026

De Nederlandsche Bank publishes ‘Integrity Supervision in Focus 2026’

25 June 2026

News item supervision

In the third edition of ‘Integrity Supervision in Focus’ (ISF), we share the key insights from our integrity supervision.

Read more De Nederlandsche Bank publishes ‘Integrity Supervision in Focus 2026’

News item supervision

25 June 2026

DNB email on technical adjustments

25 June 2026

News item supervision

This week, you may receive an email from De Nederlandsche Bank (DNB). This email concerns technical adjustments required to continue corresponding with DNB by email.

Read more DNB email on technical adjustments

News item supervision

25 June 2026

Necessary cookies

To ensure the proper operation of the website, De Nederlandsche Bank (DNB) uses functional cookies and analytics cookies, and has taken measures to ensure that these cookies have little or no impact on the privacy of website users.

Optional cookies

Some pages include embedded content from external websites. These websites may use proprietary (tracking) cookies. This allows third parties to track visitor statistics, show personalised content and display targeted ads, for example.

You can make your choice about allowing these optional cookies both when you first visit the website and when you navigate to a page with embedded content.

More like this from DNB

We email you every new DNB publication the day it's published.

Share