2018-10-15

Added 2026-06-23 · Updated 2026-07-08

PS19/8: Increasing the award limit for the Financial Ombudsman Service

The Financial Conduct Authority issued Policy Statement PS19/8 to implement an increase in the Financial Ombudsman Service's award limit. This regulatory change raises the maximum compensation amount the Ombudsman can award to consumers in disputes with financial firms. The policy aims to ensure that the compensation cap remains aligned with the cost of living and the value of financial products.

United Kingdom

Financial Conduct Authority

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Open consultation: CP18/31

16/10/2018

Consultation closes

21/12/2018

Policy Statement

08/03/2019

08/03/2019