PSD Circular No. 02: Determination of Fees/Charges for NPSB Transactions and Government Payments

www.bangladeshbank.org.bd www.bb.org.bd

Payment Systems Department Bangladesh Bank Head Office Dhaka

PSD Circular No. 02/2025 Date: 06 February, 2025 23 Magh, 1431

Managing Director / Chief Executive Officer All Scheduled Banks/Mobile Financial Services Providers/Payment Service Providers/Payment System Operators/International Payment Scheme operating in Bangladesh

Dear Sir,

Regarding the determination of fees/charges for transactions conducted via NPSB and government payments made through card schemes.

Fees/charges for electronic transactions conducted via National Payment Switch Bangladesh (NPSB) and International Payment Scheme (IPS) within the country are determined as follows:

2. Automated Teller Machine (ATM) The service charge per transaction for a customer of one bank using another bank's ATM under NPSB is as follows:

Transaction Description	Amount in Taka
Cash Withdrawal	Maximum 30.00 (Thirty) Taka (VAT included)
Balance Inquiry	Maximum 5.00 (Five) Taka (VAT included)
Mini Statement	Maximum 5.00 (Five) Taka (VAT included)
Fund Transfer	Maximum 10.00 (Ten) Taka (VAT included)

This charge shall be paid by the Issuing Bank/Institution to the Acquiring Bank/Institution. In the case of cash withdrawals, the Issuing Bank/Institution may collect a maximum of 15 (Fifteen) Taka (VAT included) from the customer for the first 5 transactions per month (20,000/- Taka per transaction or higher amount as per customer's requirement). For subsequent transactions, the Issuing Bank/Institution may collect the full charge from the customer. In this regard, under NPSB, a customer may withdraw cash up to a maximum of 2,00,000/- Taka per month. For other transactions besides cash withdrawal, the Issuing Bank/Institution may collect the full amount of the mentioned service charge from the customer.

3. Point of Sale (POS), Bangla QR, E-commerce 3.1. In the case of Merchant Category Code (MCC) codes used in transactions in various specialized sectors (e.g., healthcare, education, and others), special fees/charges determined by Bangladesh Bank shall apply. In other cases, the maximum rate (VAT included) of fees/service charge to be collected by the Acquiring Bank/Institution from the merchant for POS, Bangla QR, E-commerce payment systems used under NPSB, and the distribution of fees for the Issuing Bank/Institution are as follows:

Transaction Medium	Account/Card	Merchant Discount Rate (MDR)	Interchange Reimbursement Fee (IRF)
POS	Debit & Prepaid Cards	1.15%	0.40%
	Credit Cards	1.15%	0.70%
Bangla QR	Bank Account, Debit & Prepaid Cards	1.15%	0.35%
	Credit Card, MFS, PSP	1.15%	0.70%
E-commerce	Bank Account, Debit & Prepaid Cards	1.15%	0.40%
	Credit Card, MFS, PSP	1.15%	0.70%

The aforementioned fees/service charges shall not be collected from the customer in any manner.

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3.2. In the case of cash withdrawal using POS within the country, the Issuing Bank/Institution shall pay a service charge of maximum 20.00 (Twenty) Taka (VAT included) per transaction to the Acquiring Bank/Institution. The Issuing Bank/Institution may collect the said charge from the customer.

4. Internet Banking Fund Transfer (IBFT) For fund transfer to another bank by a customer of one bank using the Internet Banking Fund Transfer method under NPSB, the service charge per transaction is maximum 10.00 (Ten) Taka (VAT included); which the Originating Bank may collect from its customer.

5. Online Income Tax Payment and Government Services 5.1. To encourage taxpayers and facilitate online income tax payment, the applicable fees/charges for income tax payment (MCC-9311 Tax payments) via card payment, internet banking, and MFS/PSP wallet from the e-Return system are as follows:

a) For transactions up to 25,000/- (Twenty-five Thousand) Taka using cards issued in Bangladesh and internet banking, a maximum of 20/- (Twenty) Taka (VAT included) per transaction may be collected from the customer; and for transactions above 25,000/- (Twenty-five Thousand) Taka, a maximum of 50/- (Fifty) Taka (VAT included) per transaction may be collected; b) For transactions using MFS/PSP wallet, a maximum of 1% or 30/- (Thirty) Taka (VAT included) per transaction, whichever is lower, may be collected from the customer; c) No chargeback shall apply against these transactions.

5.2. a) In the case of payment for government services via card, except for services payable under Merchant Category Code (MCC)- 9211 (Court costs including alimony and child support), MCC-9222 (Fines), MCC-9399 shall be used for payment of other government services, and no chargeback shall apply against MCC-9399.

b) In the case of card transactions incurred against MCC-9399, for payments up to 25,000 (Twenty-five Thousand) Taka for cards issued in Bangladesh, the Acquiring Bank/Institution shall collect a maximum of 20 (Twenty) Taka (VAT included) per transaction from the customer, of which 5 (Five) Taka (VAT included) shall be paid to the Issuing Bank/Institution. For such transactions above 25,000 (Twenty-five Thousand) Taka, the prevailing fees/charges of the relevant Banks/Institutions shall apply.

This directive shall come into effect from February 20, 2025.

Yours faithfully, (Signature) (Md. Sharafat Ullah Khan) Director (PSD) Phone: 9530611