2020-06-30 | 13/10Added · Updated
The Board of the Central Bank of the Republic of Uzbekistan approved a regulation establishing mandatory information security requirements for payment system operators and payment service providers. The regulation mandates the implementation of identification, authentication, and authorization systems, cryptographic protection, and anti-virus measures to safeguard payment data and personal information. It requires entities to maintain logs of suspicious transactions, restrict employee access rights based on job functions, and protect infrastructure from cyberattacks. This regulation entered into force on June 30, 2020, and was superseded by a new regulation on August 23, 2024.
Resolution of the Board of the Central Bank of the Republic of Uzbekistan, registered on 30.06.2020, registration number 3268
Date of Entry into Force
30.06.2020
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23.08.2024
28.07.2021
30.06.2020
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Document lost its force 23.08.2024
[ OKOB: 1. 03.00.00.00 Civil Legislation / 03.11.00.00 Specific Types of Obligations / 03.11.17.00 Calculations (also see 07.21.03.00) / 03.11.17.01 General Rules. Receivable and Payable Debts; 2. 12.00.00.00 Information and Information Provision / 12.08.00.00 Information Security, Protection of Rights of Subjects in the Field of Information Security, Information and Information Provision Processes (also see 16.04.03.00))] [ TSZ: 1. Economy / Information and Information Provision. Electronic Commerce (Document Circulation); 2. Finance / Monetary System. Calculations]
Resolution of the Board of the Central Bank of the Republic of Uzbekistan
On Approval of the Regulation "On Ensuring Information Security in Payment Systems by Payment System Operators and Payment Service Providers"
[Registered by the Ministry of Justice of the Republic of Uzbekistan on June 30, 2020, registration number 3268]
This resolution loses its force on August 23, 2024, based on the Resolution of the Board of the Central Bank of the Republic of Uzbekistan No. 13/1 dated April 24, 2024 "On Approval of the Regulation "On Ensuring Information Security and Cybersecurity in Payment Systems by Payment System Operators and Payment Service Providers and Taking Measures to Prevent Law Violations Committed Using Digital Technologies" (registration number 3513, dated 21.05.2024).
In accordance with the Laws of the Republic of Uzbekistan "On the Central Bank of the Republic of Uzbekistan" and "On Payments and Payment Systems", the Board of the Central Bank of the Republic of Uzbekistan resolves:
Approve the Regulation "On Ensuring Information Security in Payment Systems by Payment System Operators and Payment Service Providers" attached hereto.
This resolution enters into force from the date of its official publication.
Chairman of the Central Bank M. NURMURATOV
Tashkent city,
June 11, 2020,
No. 13/10
ATTACHMENT
to the Resolution of the Board of the Central Bank of the Republic of Uzbekistan No. 13/10 dated June 11, 2020
REGULATION
On Ensuring Information Security in Payment Systems by Payment System Operators and Payment Service Providers
This Regulation establishes requirements for ensuring information security in payment systems by payment system operators and payment service providers in accordance with the Laws of the Republic of Uzbekistan "On the Central Bank of the Republic of Uzbekistan", "On Payments and Payment Systems", "On Archival Affairs", and "On Personal Data".
Chapter 1. General Provisions
authorization — granting a specific person or group of persons the right to perform certain actions;
authentication — the procedure for confirming the authenticity of a user, program, device, or data;
identification — assigning identifiers to subjects of payment systems and/or comparing identifiers with a specified list of identifiers;
cryptographic key — a sequence of secret symbols used for encryption, decryption, and verification of electronic signatures through cryptographic algorithms;
remote service system — a set of telecommunications tools, digital and information technologies, software, and equipment that ensures communication between a user of payment services and the provider of these services for using electronic services;
important payment system operators — a legal entity that is an operator of a payment system included in the list of important payment systems by the Central Bank of the Republic of Uzbekistan (hereinafter referred to as the Central Bank in the text), where interruptions (outages) in the operation of the payment system may lead to the emergence of risks in the payment services market of the Republic of Uzbekistan;
payment — fulfillment of a monetary obligation with cash funds or transfer of monetary funds using payment instruments;
payment agent — a legal entity that is not a bank and has concluded an agency contract with a bank or payment institution to provide payment services;
payment sub-agent — a legal entity or individual entrepreneur that is not a bank and has concluded a sub-agency contract with a payment agent to provide payment services;
payment institution — a legal entity that is not a bank and is authorized to carry out activities related to the provision of payment services;
payment system operators — legal entities carrying out activities related to ensuring the operation of a payment system within the territory of the Republic of Uzbekistan;
payment service providers — the Central Bank of the Republic of Uzbekistan, banks, payment institutions, payment agents, payment sub-agents;
security regime — a procedure including measures established by normative legal documents, administrative-legal, organizational, engineering-technical, and others, ensuring the prevention of unauthorized use of the organization's confidential information.
Chapter 2. Protection of Information on Payments
Payment system operators and payment service providers develop an information security policy based on the features of their information systems.
Payment system operators and payment service providers must take the following measures to ensure continuous protection of information on payments at all stages of its formation, transmission, storage, and processing:
implementing a system of identification, authentication, and authorization;
using methods to prevent unauthorized access to the system (login, password, and others);
protecting payment documents and identification data from forgery, unauthorized modification, and disclosure to third parties;
ensuring and controlling the formation of payment information, verification of the authenticity of payment documents, their processing, and the introduction of justified changes;
ensuring the delivery of payment documents to the original owner during transmission and preventing their dispatch to other persons;
taking measures to prevent unauthorized copying, modification, deletion, and dispatch of information related to executed payments during storage;
ensuring the storage of payment-related information transferred to external storage in a safe (iron cabinet) and appointing responsible employee(s) for data storage;
maintaining control and accounting of software in information systems and ensuring the continuous operation of interpretations of software in information systems, hardware-software devices, and software tools;
ensuring that information systems are in an actual state (latest version), introducing new interpretations of software into the information system after testing;
automatically forming electronic records of processes for processing, transmitting, and storing payment information and ensuring their storage;
organizing an information security service (appointing an employee responsible for information security) and controlling work performed on information security;
ensuring network protection and cryptographic protection, protection against computer viruses, control of access to information systems, configuration of technical tools, and other measures;
providing protection equipment and devices for information protection, establishing procedures for their use, and performing technical maintenance, repair, and other situations to prevent unauthorized use of technical devices;
protecting applied technical tools from unauthorized access from all telecommunications networks, and from modification, deletion, and copying of data therein;
preventing unauthorized outflow of data.
taking measures to detect and prevent the negative impact of codes (computer viruses) damaging the operation of computing equipment (servers, computers, etc.), ATMs, embossers, and payment terminals (depending on technical capabilities);
using only licensed antivirus software in information systems, ensuring the currency of their versions and daily updates of their databases;
ensuring the automatic operation of antivirus software;
checking all electronic data received via the Internet network and email through antivirus software.
the procedure for connecting, launching, using, and decommissioning cryptographic protection tools in automated systems;
the procedure for restoring cryptographic protection tools in case of stoppage, failure, and other emergency situations;
the procedure for making changes to cryptographic protection programs and technical documentation;
the procedure for managing cryptographic keys;
the procedure for applying organizational and technical methods for using, storing, modifying, and other actions involving devices carrying cryptographic keys.
Information exchange between payment system operators and payment service providers and the Central Bank of the Republic of Uzbekistan regarding information protection is carried out on the basis of a bilateral agreement.
controlling physical impact on information objects, including ATMs, payment terminals, and electronic devices for payment transfer, as well as access to buildings and rooms equipped with technical equipment;
ensuring physical protection (security regime) of technical tools containing parameters and structures of automated systems, programs, computing equipment, telecommunications devices used for making payments, and data granting the right to work in the payment system (passwords, biometric, and other data), and preventing unauthorized impact;
controlling the access of employees of payment system operators and payment service providers to information objects and implementing systems to protect against unauthorized dissemination of data;
monitoring work processes in rooms where servers and telecommunications equipment are located using video surveillance systems.
information about balances of monetary funds in bank (card) accounts;
information about electronic money balances;
information about executed payments;
information including non-cash settlements;
payment data of interbank payment and clearing systems;
cryptographic keys used to ensure cryptographic protection;
bank secrets, personal data, and other data protected by law processed when making payments.
developing and providing instructions for using programs to customers while ensuring their currency;
ensuring that changes are made to eliminate identified vulnerabilities;
monitoring the currency of programs used by customers.
Payment system operators and payment service providers must develop information security rules including the responsibilities and liabilities of the parties and the requirements of this Regulation, based on the features of the information objects of the parties and their tasks, for the exchange of payment information and data related to payment information via telecommunications networks.
The agency contract concluded between a payment agent and a bank or payment institution for the provision of payment services must specify the liabilities of the parties regarding information security.
The sub-agency contract concluded between a payment sub-agent and a payment agent for the provision of payment services must specify the liabilities of the parties regarding information security.
Payment service providers must maintain a list of suspicious (fraud) operations related to the transfer of monetary funds.
When transferring monetary funds of a payment service user, if such payment is in the list of suspicious (fraud) operations, payment service providers must notify the user (via SMS, messenger, or other information systems), obtain repeated confirmation (PIN code or other means of information), and if such confirmation is not received within a specified time interval, the payment operation must be canceled.
Payment system operators and payment service providers must create the opportunity for users to stop (block) payment operations related to their accounts.
Chapter 3. Confidentiality of Payment Information and Protection of Personal Data Therein
developing procedures for protecting the integrity and inviolability of confidential and personal data processed in the payment system and for using them;
developing rules and requirements for ensuring security and confidentiality when working with protected data regulated by internal documents;
minimizing the number of employees working with confidential and personal data, concluding obligation agreements (contracts) with employees to prevent disclosure of confidential and personal data, and defining the rights to use such data based on employees' job responsibilities;
using electronic digital signature keys and establishing procedures for storing encrypted data to ensure data integrity and security;
ensuring identification, authentication, and authorization when accessing resources containing confidential and personal data;
preventing unauthorized granting of rights to work with confidential and personal data;
recording actions performed during access, processing, storage, and presentation of protected data by information system users in electronic records;
preventing the removal of external storage devices and technical tools from the building and their theft;
monitoring measures to prevent unauthorized transmission, storage, deletion, processing, and outflow of data.
Chapter 4. Information Security Service
checking the compliance of information security of information systems with the requirements of this Regulation;
evaluating whether measures for information security are provided, increasing the level of information security, as well as reducing losses resulting from accidents and employee errors and preventing their occurrence;
monitoring the integrity and security of information infrastructure;
protecting software on servers;
maintaining a list of electronic records of employee actions in all technological processes, as well as actions of users of payment services performed in information systems;
taking measures to ensure cybersecurity in automated systems and prevent unauthorized appropriation of funds;
taking measures to prevent the disclosure of data to third parties;
studying compliance with this Regulation, as well as information protection requirements and internal rules and procedures for information security of the payment system every quarter and formalizing the results of the study with a protocol.
Chapter 5. Restriction of Employee Powers in Information Systems
developing procedures and rules defining the right to work in information systems, reflecting them in job instructions, and ensuring the procedure for using the system based on relevant documents (application, request, or other form);
forming a list of responsible employees granted the right to work in information systems;
registering actions related to defining and distributing rights to work in information systems;
periodically (at least twice a year) checking that rights to work in information systems are correctly defined logically and based on job responsibilities;
ensuring information security during the operation and testing of information systems and controlling the correctness of granted rights to work in information systems;
preventing the possibility of information system users changing the rights granted to them by the information system and preventing the granting of rights to work to foreign persons.
concluding a contract on non-disclosure of confidential and personal data;
carrying out work with payment-related and other protected data in information systems on the basis of permission granted in the prescribed manner;
involving organizations that have the relevant license and (or) other permit (if this activity is carried out on the basis of a license or relevant permit);
developing measures to ensure data confidentiality at the design stage of information systems;
formalizing measures for information protection (work performed, installed programs, devices, etc.), a specific technical assignment, acceptance (plan for conducting test trials), and other relevant documents;
compiling a list of software and organizations that developed and made changes to it (or will make changes);
setting approximate deadlines and conditions for the development and implementation of information systems;
monitoring the justification of changes made to information systems by involved organization employees, their compliance with existing technical assignments, the absence of forgotten programs (system functions) in the information system, and the positivity of test trial results by the information security service (employee responsible for information security) and the employee responsible for informatization.
After the organization that made changes to the automated systems has performed its duties, all confidential information (identifiers, passwords, etc.) known to it must be changed by the information security service (employee responsible for information security).
Chapter 6. Protection of Information Networks from Attacks
segmentation of computer networks and use of firewalls;
taking technical (cryptographic and other) and/or organizational measures to prevent unauthorized access to data received and transmitted through information networks, including the Internet global information network, and ensuring filtering of network data (use of firewalls);
identification, multi-factor authentication, and authorization when making payments through information networks and websites (multi-factor authentication is not applied when making mobile and contactless payments);
identifying users using information networks and the Internet global information network, as well as servers and communication channels;
carrying out employees' use of Internet global information network resources through a proxy server, limiting access to websites not necessary for work activity, and recording accessed websites;
ensuring information systems with main and reserve communication channels;
protecting the server network (organizing demilitarized zones (DMZ));
closing ports and stopping services not necessary for work activity on servers;
accounting of objects and resources for accessing the information system;
multi-factor authentication of users when making mobile payments (SMS, QR-code, NFC, fingerprint, iris color recognition, or other verification methods may be used);
ensuring information security of payment information and information systems (databases) when accessing remotely using mobile devices;
establishing the procedure for using (single or multiple) passwords applied for customer authentication in remote service and other information systems, applying verification codes, and specifying the code's active time and others;
preventing fraudulent actions;
recording identification information (IP address, MAC address, and other identifiers) about the device used when accessing automated systems;
using intrusion detection and prevention systems.
Payment system operators and payment service providers may use information protection equipment of foreign organizations.
Payment system operators must establish technical and organizational measures and work procedures used for information exchange related to payments, and the execution of these procedures must be ensured by payment service providers.
To strengthen information protection, the Network Address Translation Protocol (NAT), which allows changing IP addresses of network transit packets in the network protocol (TCP/IP), may be used. In this case, electronic journals of all connections through the network must be maintained indicating the original IP addresses and archived electronically in the prescribed manner.
Payment system operators and payment service providers must specify the following in their internal documents:
Chapter 7. Monitoring of Information Resources
Chapter 8. Detection of Adverse Events Related to Violations of Information Security Requirements
Payment system operators and payment service providers must promptly notify the Central Bank in writing or electronic form about adverse events related to violations of information security requirements.
Chapter 9. Response Measures to Adverse Events Related to Violations of Information Security Requirements
Chapter 10. Analysis of Causes of Adverse Events Related to Violations of Information Security Requirements
Information about identified adverse events related to violations of information security requirements, response measures taken, assessment results, and other additional information must be printed and stored in a separate binder.
Chapter 11. Ensuring Information Protection in the Use of ATMs, Info-Kiosks, and Payment Terminals
Chapter 12. Information Security Requirements for Critical Payment System Operators
Data in the information systems of critical payment system operators (electronic records and other payment-related information) must be stored in electronic archives in at least two copies (specifically, one copy can be stored in each of the main and reserve information systems).
Chapter 13. Establishing Continuous Operation of the Payment System and Maintaining Electronic Archives
Data in information systems (electronic records and other payment-related information) must be stored in electronic archives in at least two copies (specifically, one copy can be stored in each of the main and reserve information systems).
When the activities of payment system operators and payment service providers are terminated and merged with another organization, the electronic archive data are handed over to the electronic archive of the merging organization.
Chapter 14. Security Regime
Payment system operators and payment service providers may take other security measures for rooms storing and processing payment-related information in addition to the requirements specified in this paragraph.
The storage period for all video surveillance data specified in this Regulation must not be less than one month.
Buildings of payment system operators and payment service providers must be equipped with necessary equipment, organizational-technical means, and use relevant software in their protection.
Chapter 15. Control of the Payment Execution Process
Payment system operators must conduct control and monitoring activities when taking information security measures in their payment systems.
Payment system operators and payment service providers must analyze automated systems, applications, and information infrastructure objects for information security vulnerabilities, conduct unauthorized access checks at least once a year, and control the absence of undocumented capabilities.
Payment system operators and payment service providers must submit a report to the Central Bank by no later than April 1 of the following year regarding the state of security assurance.
Chapter 16. Final Provisions