Survey on Market Conduct

CENTRAL BANK OF TRINIDAD & TOBAGO Eric Williams Plaza, Independence Square, Port-of-Spain, Trinidad, Trinidad and Tobago Postal Address: P.O. Box 1250 Telephone: (868) 621-CBTT (2288), 235-CBTT (2288); Fax:(868)612-6396 E-Mail Address: info@central-bank. org. tt Website: www.central-bank.org.tt June 22, 2020 CIRCULAR LETTER TO ALL LICENSEES UNDER THE FINANCIAL INSTITUTIONS ACT, 2008 REF: CB-OIFI-1232/2020 SURVEY ON MARKET CONDUCT An objective of the Central Bank of Trinidad and Tobago ("Centa-al Bank") as stipulated in section 5(3)(a) of the Financial Institutions Act, 2008 ('FIA') is to promote the existence of efficient and fair banking and financial services markets. Accordingly, on November 15, 2018, the Centa-al Bank issued a Market Conduct Guideline for Institutions Licensed under the Financial Institutions Act, 2008 ("Guideline"). Fmancial institutions licensed ("licensees") pursuant to the FIA were required to incorporate the elements of the Guideline in their policies, procedures, processes and practices, as appropriate. Therefore, the Central Bank is now issuing a Market Conduct Survey ("Survey") in order to determine licensees' compliance with the Guideline. The Survey should be submitted m soft copy to marketconduct central-bank.or ,tt by July 31, 2020. Any queries may be submitted to the aforementioned email or directed to Mr. Kendall Cuffy, Manager - Banks and Non-Banks Supervision at kcuffy(%central￾bank. or . tt. Your usual cooperation is anticipated. Yours sincerely 'chelle Francis-Pantor Deputy Inspector - Banks, Non-Banks and Payment Systems Oversight FINANCIAL INSTITUTIONS SUPERVISION DEPARTMENT