2020-04-14 | ASFI/CC-2798/2020Added · Updated
Financial Intermediation Entities must extend public service hours to 07:00 to 12:00 starting April 15, 2020, to prioritize the payment of state-disbursed pensions, disability pensions, retirement benefits, and bonuses. The circular assigns specific branch and agency quotas for this service across Bolivian departments, totaling 1,836 points for banks, cooperatives, IFDs, and EFVs. Entities may enable additional Financial Attention Points based on service performance analysis, and locations under local quarantine mandates must reopen once restrictions are lifted.

La Paz, April 14, 2020 CIRCULAR LETTER/ASFI/DSR I/CC-2798/2020
Gentlemen:
Present
REF: PROCEDURE NO. T-1501826761 ATTENTION FOR PAYMENT OF RENTAS, BENEFITS, AND BONUSES DISBURSED BY THE STATE
Gentlemen:
Considering the provisions of Circular Letter ASFI/DSR I/CC-2792/2020 of April 9, 2020, which extends the hours of public service to the general public, starting April 15, 2020, from 07:00 to 12:00, in order to prioritize the payment of pensions, disability pensions, retirement benefits, and bonuses disbursed by the State, it is communicated that this instruction applies to all Branches and Agencies, as maintained by Financial Intermediation Entities at the national level, according to the following table:
| BENI | CHUQUISACA | COCHABAMBA | LA PAZ | ORURO | PANDO | POTOSI | SANTA CRUZ | TARIJA | Total | |
|---|---|---|---|---|---|---|---|---|---|---|
| BANKS | 50 | 68 | 224 | 347 | 49 | 12 | 64 | 405 | 81 | 1,300 |
| COOPERATIVES | 8 | 15 | 46 | 9 | 4 | 1 | 7 | 74 | 14 | 178 |
| IFD | 17 | 20 | 43 | 103 | 24 | 5 | 23 | 68 | 21 | 324 |
| EFV | 3 | 2 | 5 | 13 | 1 | 1 | 3 | 4 | 2 | 34 |
| Total | 78 | 105 | 318 | 472 | 78 | 19 | 97 | 551 | 118 | 1,836 |
Financial Intermediation Entities may enable additional Financial Attention Points (PAF), based on the analysis and performance of the service provided.
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The PAFs located in localities where total quarantine has been or is being mandated by local authorities must proceed to open once the restriction is lifted.
Sincerely.
[Signature] Lic. Gonzalo Guillermo Romano Rivero GENERAL EXECUTIVE DIRECTOR a.i. Supervisory Authority of the Financial System

JQR/Carla Loayza P. Page 2 of 2
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