2020-04-14 | ASFI/CC-2798/2020Added · Updated
Financial Intermediation Entities must extend public service hours to 07:00 to 12:00 starting April 15, 2020, to prioritize the payment of state-disbursed pensions, disability pensions, retirement benefits, and bonuses. The circular assigns specific branch and agency quotas for this service across Bolivian departments, totaling 1,836 points for banks, cooperatives, IFDs, and EFVs. Entities may enable additional Financial Attention Points based on service performance analysis, and locations under local quarantine mandates must reopen once restrictions are lifted.