Regulatory Alerts2026-03-24 | BPRD Circular Letter No. 09 of 2026Added · Updated
Consolidated Customer Onboarding Framework
The Consolidated Customer Onboarding Framework is amended to expand the scope of Roshan Digital Accounts to all non-resident persons, including juridical entities incorporated or registered abroad that qualify as non-residents under the Income Tax Ordinance, 2001. This update does not alter the account opening process for non-resident Pakistanis or Proof of Citizenship holders, requiring banks to maintain a seamless customer experience for these existing categories. The instructions become effective immediately, and regulated entities must ensure meticulous compliance with the updated framework.
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BPRD Circular Letter No. 09
Consolidated Customer Onboarding Framework
March 24, 2026
5722
The Presidents/ Chief Executives
SBP Regulated Entities
Dear Sir/Madam,
Consolidated Customer Onboarding Framework
Please refer to the Consolidated Customer Onboarding Framework issued vide BPRD Circular No. 01 of 2025 dated July 25, 2025.
In order to expand the scope of Roshan Digital Accounts to all non-resident persons either natural or juridical including legal entities incorporated or registered abroad and who fall within the definition of non-resident persons under the Income Tax Ordinance, 2001 (XLIX of 2001), the subject Framework has been amended. Details of amendments are provided at Annexure. It is clarified that there is no change in the account opening process of non-resident Pakistanis/POC holders and the banks should make sure that customer experience for account opening remains seamless.
The above instructions will become effective immediately, and the REs are advised to ensure meticulous compliance of the updated Framework.
Please acknowledge receipt.
Enclosed:
Annexure
Updated Consolidated Customer Onboarding Framework
Yours sincerely,
Muhammad Afzal Khattak Additional Director
Home — Circulars — BPRD Circular Letter No. 09
Consolidated Customer Onboarding Framework
March 24, 2026