Regulatory Alerts2018-07-03
Added · Updated
CP18/18: Guidance on regular premium PPI complaints and recurring non-disclosure of commission
The Financial Conduct Authority issued consultation paper CP18/18 to propose guidance regarding regular premium payment protection insurance complaints and the recurring non-disclosure of commission. The document seeks industry feedback on regulatory expectations for handling these specific consumer protection issues before finalizing policy standards. The consultation period for this guidance ran from July 4, 2018, to September 4, 2018, with a policy statement expected in the fourth quarter of 2018.
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